December 2023 by Harry Fry
I went to this store about a month ago and an employee called maddie helped me with a smile on her face and great customer service, she helped me pick out an outfit for that weekend as I had a party, she gave me her own opinions and great conversation to! Defo recommend going to this store for great customer service and really good deals too!
August 2023 by Gaynor Chart
This store contains rude staff. Head office were very helpful so will give one star for them. Never shopping here again!
June 2023 by Alexander White
Good place to buy shoes
April 2023 by Chloe Mayo
Want to give a big thank you to the 3 people working today (wish I got there names) that was so helpful and also so friendly towards me and my little one! Amazing customer service I hope they are noticed by all?
November 2022 by Malinka Fernando
I bought a pair of trainers today. When I got home realised one shoe is with dirty marks. Then I went to the store again to change that pair. The lady dealt with my issue was so rude. And when I asked her to change the pair she took that dirty shoe for cleaning instead of changing. When I asked that I want to to speak to a manager, she said she?s the manager. Her name starts with ?H? honestly can?t remember her name, I was stressing out. I had to wait so long until she come back with that dirty shoe.Then I had to asked her again to change that pair. She wasn?t happy to listen to me and didn?t bother to change for another pair. After she responded to me with no stocks in size 4. The way she grabbed the box from me is ridiculous. I?m not happy with her customer service. I won?t walk in to the store again.
August 2022 by Janette C
A good range of sports wear and trainers.
March 2022 by Marie Carden
Customer service extremmly excellent .Staff very helpful and very friendly . I enjoy visiting this store .
July 2021 by Marie Ayres
Customer service extremmly excellent .Staff very helpful and very friendly . I enjoy visiting this store .
January 2021 by Maria Teresa Barroso
Nice sport shoes and very good quality/price.
January 2021 by Matt Lehodey
expensive but there's a good range.
July 2020 by David HUMPHREYS
Not a store for the over middle-aged but excellent efforts to help from Amy, the manager of the day.My wife and I are extremely fit and active. I in particular have played numerous competitive sports. As such, despite advancing years, I am normally still mildly attracted to browsing sports retailers.However, whilst recognising JDS is a one of the leading sports chain retailers and carries good stocks of clothing and especially of 'trainers', the inane rapping and other synthesised "music" played continuously in store was not to my liking or others of my generation accompanying me on the day. Indeed it was a major turn off!In total contrast, the help offered to us by acting manager for the day AMY from Brighton branch, WAS QUITE EXCEPTIONAL. trying to resolve a Millets garment 'returns' issue on Thursday 5/3/20.AMY was extremely patient and went the extra mile endeavouring to obtain good customer service and a reasonable resolution from a totally unconcerned Millets Customer Services, following JDS's temporary agreement to receive for collection, Millets' on-line customer orders given the recent closure of Millets' Redhill store.Whilst unsuccessful in the end, our thanks go to Amy for her efforts and we hope the company is aware of and recognises her qualities.
January 2020 by steve mcculloch
If you ask for a shoe in an adult size 12 why do they say "sorry no, but have it in a 10 would you like to try them ? " .......Morons !
January 2020 by Spencer Lee Seales
Good range of clothes and shoes. Good bargains
August 2019 by Corrine Taylor
Staff are very slow more interest in playing with pricing gun than serving customers. Would not go there again!
August 2019 by RNSskully
Nice staff
