October 2023 by gary convery
Very lovely latte.. Didn't hang the maple Hazel one I wanted but it is a very popular drink so thats not too be unexpected, I was given a choice of alternatives by staff. Got the gingerbread one which is equally as
September 2023 by Nathan
Never open when it's supposed to be. Went on Sunday at 9.30 and told they were not open, even though we walked in. When asked when they open they were very rude and unsure and just said come back in 15-20 mins. Needless to say despite coming here for the past for 4 years as a regular customer. This is the last time. The local coffee shop across the road will now be my regular.
August 2023 by Alex Zaharia
Ordered a flat white to have in, it was the most horrible drink that I?ve ever had at Costa
August 2023 by david novak
Long queue. 2 girls in the front are serving customers and 3 at the back doing nothing. 20 min waiting. Outrageous!!! No receipt although I asked for it. All tables dirty!
June 2023 by lily
service is so slow and ridiculous. Only two members of staff and they are sluggish and dont care about queues
June 2023 by Josh Armstrong
Great coffee for a reasonable price. I got a flat white take away for a little over 3 pounds. There are pastries and cakes and tarts. Also look very good I like the atmosphere that looks very relaxing where you can sit and enjoy coffee for a long time with friends. I also enjoy that they open early around 7 AM, so that I can get my coffee fix in the morning other local coffee shops do not open until 8:30 or even 10 AM
June 2023 by Robert Saubole
Went in and they were obviously short-staffed which is no issue but the girl who took our order, as good as she was, was very slow. After placing our order and waiting for 5+ mins a guy who I can only assume is the manager comes swanning out of the back with zero sense of urgency to take over making drinks and just to make matters worse, we received 2 milkshakes with no coffee when we'd ordered iced lattes.Go to Busy Beans instead, better service and quality of product.0/10 will not be returning.
June 2023 by Freya A
The worst costa I?ve ever been to. 3 teenagers who have no idea what they are doing. One standing around talking, one so useless he shouldn?t be working there and one rushing around making mistakes. Where is the manager here?? They need a staff overhaul or some training. 10 minutes to make one coffee with only one other customer waiting.
June 2023 by Annelise Marchant-Brown
Everytime I go in here, their services is soo slow it?s ridiculous! They obviously have a rubbish system and don?t know who?s doing what. I understand they may be short staffed, however I?ve been to other costas where only 2 people have been working and yet our order was done within a couple of minutes and no waiting at all. The day in question, 3/4 people were working and they still said they were understaffed and I waited around 10 mins for my order and the queue was going out the door! I just don?t find it very professional. The service needs work, and if they?re short staffed then maybe agency workers should be appointed until the problem is sorted.
June 2023 by Angie Evans
Lovely and very refreshing atmosphere and coffee plus mac cheese was lovely too .Nice place nice staff
June 2023 by kitty martin (kat)
typical Costa coffee.... but clean, good service , food wssent bad
May 2023 by Alexander White
Very peaceful when it's not busy and spacious
May 2023 by Israr Ahmed
Worst Costa I've been in bar none. Time of visit approx 1pm. Service lousy. Too busy talking whilst serving. Tables filled with empty trays and cups etc from previous customers since morning and floors littered with food that nobody swept. I was there 2 hours and not a soul bothered to clean and tidy. I sat with that high pile of crockery and trays throughout. They only thing I saw was staff replenishing. Maybe understaffed but won't be going there again.
May 2023 by Lillymay Sparkes
Lovley place little expensive but worth it if u like a decent cup of tea or latte mocka milkshake and nice food
April 2023 by Janette C
Ideally located within a very short walking distance of the railway station and public transport links. Ample free parking available in the Church walk car park.Although this Costa is very busy, there is normally seating available on either of the floors or outside.
