March 2024 by Sophie Epstone
We?re lucky to have a good post office service in Oxted. It?s sad to see bad reviews - the team are always helpful, there?s a great selection of cards and kids books and I?ve never had a problem posting anything, even when it?s been last minute. Thanks team
February 2024 by Caroline Marriott
Incredibly helpful gentleman who could not have gone out of his way more to assist me. Would highly recommend.
January 2024 by Isabelle Crevel
Nice friendly post office.Always helpful. Thank you!
January 2024 by TONY LEADER
Disappointed with this post office ignorance doesn?t even begin to say how unfriendly and rude this man is in this place first time I?ve ever used it and it will definitely be the last I?d sooner travel to lingfield as they are pleasant and helpful not like this unfriendly and unhelpful Oxted post office
October 2023 by Nik Stone
Like other reviewers, I?m constantly oversold special delivery, and other expensive postage options. Was told today that my parcel might got there (I?m sure Royal Mail wouldn?t be pleased with that assessment), so they are now using fear to push more expensive products!
October 2023 by Ro Man
I have been there few time always that glasses man have problems with costumer .and so rude don?t know how to talk and respect costumer and the say it?s a private post office can do what he want and he do same think to me have not respect at all so never go again ?
October 2023 by T Williams
Overcharged on weight when not interested in upsold Special Delivery. I suspect purposely. Watch this lot.
September 2023 by Alex Webb
I post here 3 or 4 times per week and service is always polite and friendly. I'm met with a smile and always conscientious service given and helpful advice. Great range also of cards for all occasions and stationery.
September 2023 by Chris Bergmeister
Been there twice, served by a gentleman with glasses and won't return. Both times very long waiting times, which seems to be caused by staff trying to aggressively upsell.
September 2023 by Anthony L
Was actually very helpful when I gave them a challenge. Took the time to ask me about my parcel. Steared me onto the correct insured service (yes more expensive) but frankly it absolutely was appropriate and was the cheapest 'appropriate' service.They also provided other assistance as well and didn't make me feel rushed.It is a shame though as before now I did not have a good feeling and only now am I finding out that they are doing themselves a disservice. Please for their sakes:- when it's not crazy busy which it never is on a Saturday- say "good morning". Look the person in the eye. "How can I help you" smile just a little. When they have finished look then in the eye and "thank you" smile a little again, maybe even just "have a good weekend" 1000% difference.- maybe just imagine that at least some customers would like to be your friend as much as they can be for the three minutes they are there. Because it's true.P.S. my opinion only but: the post office epos scandal is the biggest UK commercial wrong doing of my lifetime. Someone should have been found criminally negligent for the harm done to those innocent branch owners. Lives changed they are already owned £1,000,000's compensation per person minimum for those whos livelihoods was affected. That's just the start.
July 2023 by Jessica W
Rudest staff imaginable. Had a pen basically thrown across the counter at me and then over charged for a parcel which ended up costing me almost double what it should have done. If I had the time I would go to another post office and never step foot in this one!
July 2023 by Ross Thompson
Incredibly miserable staff who work here. Constantly trying to charge more for postage despite the parcels being within the size/weight appropriate. Avoid at all costs and go to the Hurst Green post office instead.
August 2022 by Claire Elliott
Go regularly and always helpful and chatty, queues regularly but the staff are working as quick as they can.
July 2022 by katie mouskos
Owner unnecessarily rude. After his terrible manner and customer service he then Complained that my baby had picked something up (literally a ball of string worth which obviously I was going to put straight back). Won?t be using again!
June 2022 by Ilektra Bikaki
Twice I have been over charged as this post office. Today the parcel I was trying to post weighed less than 1.5kg and normally would cost me £4.45 in Hurst Green and Westerham however they tried to charge me for a large parcel. Not only that but they tried to convince me that anywhere else that is charging less is a con, the biggest con is that post office.
