February 2024 by Sally Parr
Best pharmacy in Horley - and it helps a lot that they have 2 drug suppliers. Left Tesco's for them who are so slow and have a very poor single supplier.
January 2024 by Jess Knight
This pharmacy has always made it a such a pleasant experience. Beth is so polite, professional and attentive, always efficient and ensuring to ask me how I am. The pharmacy as a whole are very organised.
December 2023 by Brian Seaman
They have always done their very best to help me and others, despite them experiencing problems with their own deliveries.
October 2023 by Mel O
Recently refurbished inside with 2 new side rooms, much improved compared to boxes everywhere previously. Very tidy and spacious inside. Very quick service this time too.
October 2023 by Lucy Jones
Went in to collect some medication on prescription, left with prescription but noticed 2 boxes missing. Went back (within a minute) to overhear pharmacist saying to server "she must have took some out" I replied I didn't, I've just collected them" she said "you must have, show me the bag" then begrudgingly added the missing boxes. I was furious.
October 2023 by Zowern
Awesome customer service and super fast response! Recommend highly
October 2023 by Zuwern Goik
Awesome customer service and super fast response! Recommend highly
July 2023 by kevin wheal
Always helpful
June 2023 by Huib van Zanten
Worst pharmacy ever! Never has my prescription ready even though I always give 3- 4 days. The shop is an absolute mess boxes and stuff everywhere. Never able to get them on the phone either. Tried 14 times today and kept getting a voice message saying mailbox is full! Ridiculous and definitely not somewhere I?d recommend using.
January 2023 by Catalina Dumitru
Very helpful! The best pharmacy in Horley x
December 2022 by claire preston
went to pick up my mums tablets last night only then to realise that one one lot of tablets are missing and another had belonged to a different person altogether, this was at the end of the day i rang up just before closing time to then go back and collect the right medication and to take the item that did not belong to my mum, and as my mum is on their delivery service, they did not delivery on the day they said they would deliver, so my mum had ran out of her medication and waited another two days, lovely ladies but they have taken on too much since the big Lloyds chemist closed and this is not he first time either,
October 2022 by Gladys Pride
Worst pharmacy ever. I mean the ladies who work there seems to be lovely but the overall customer service is really bad. Went back and forth 4 times in 3 weeks for just one prescription and in the end, I was told to get it somewhere else. Day 1, it?s not in stock but it has been ordered, day 2, we have the wrong size so contact the GP and ask them to increase the size to 300mg. GP increase their recommended size then day 3, we don?t have it in stock but we can order for it and the story repeats itself.I think someone needs to open up another pharmacy next to them . That will wake this pharmacy up
August 2022 by Jane Mould
Elaine is brilliant.She is so kind and helpful and always has a smile on her face.She seems to cope so efficiently with all the problems happening around her ,and can multitask fantastically.
February 2022 by David Clegg
Easily the best and most friendly pharmacy I've ever been to. Nothing too much trouble - even if you make a mistake their regular pharmacist will sort it out for you. Always got a smile on her face - regardless!
April 2021 by Neil Coulson
Way better than big chain pharmacies.
