December 2023 by Nick Mercer
Not so packed as I'd feared. Had everything I wanted. Jolly staff
October 2023 by Fred Finn
Fruit often from yesterday's date. Broccoli turned yellow on the underside which is powdery and has to be cut off. Avocado is often too ripe like black inside yesterday I asked the supervisor about an orchid plant that lots of the blooms were dropping off and needed lots of attention to save it from dying. I asked how much she would deduct and she said £1.50 from £20 it needed saving I keep lots of orchids so they put it back on the shelf. I have noticed that the plants for sale outside are of very poor quality and are more expensive than Squires garden centre just up the road. Where all plants look desirable and most have guaranteesI had to point out to a staff member that the deducted raspberries most had already gone off with mold on them. I asked a staff member for the price of Mackie organic ice cream. There was no price on the price market however the staff member told me it's not available in this Hersham store yet there it was the staff member said that someone must have changed it with a standard container at £3.50 instead of £4.50 which wasn't chargeable since it wasn't available in Hersham storeI often have to ask staff members for service since a lot seem to only be interested in talking to each other instead of these customer.Very disappointed in this store
October 2023 by Sue Fuller
We had party food for a 90th it was fantastic. The food was fresh and nicely presented . I highly recommend Waitrose .very Very happy definitely wil be using Waitrose again ?l .
October 2023 by Joan Begg
Shop appeared untidy and poorly stocked. Superabundance of young staff in almost every aisle. Several inactive. Standards slipping in Waitrose generally.
September 2023 by Bijal Mandalia
Good little Waitrose, but a little limited in choice because of size
September 2023 by C. E. King Limited
Waitrose in Hersham offers a pleasant shopping experience with a focus on quality and customer service. The store is well-stocked and organized, making it easy to find what you're looking for. Employees are friendly and willing to assist, adding to the overall positive atmosphere. However, the store can get quite busy during weekends and seasonal periods, so plan your visit accordingly. Overall, a reliable choice for your grocery needs.
August 2023 by kadpol889 TikTok
Big shop always have what you are looking for and quite friendly at the tills
August 2023 by Paul Myers
Lovely store, great parking but compared to other supermarkets waitrose give nothing away. My mother who is 90 and spends £150 a week in waitrose, gets a measly 50p off on certain products so they do not reward loyal shoppers. She used to get vouchers through the post but that?s all gone now and I?ve no idea of the point of the Waitrose card as she never gets much discount. Nice shopping experience but you certainly pay for it.
August 2023 by Gerry Toms
Great fish and meat counter offers near closing time.
August 2023 by Duncan Wilkinson
Large store, lots of choice, well-stocked and friendly staff.
August 2023 by Me Sh
Do most of my grocery shopping here. The staff is always in their toes and ready to help. Thank you :)
July 2023 by Abu Aya KD
Great selection supermarket
June 2023 by Max Cordell
You pay a premium for shopping at Waitrose to get good customer service. However this branch has replaced half its manned checkouts with self service units and like most self service checkouts it's a hassle. The bag weighing unit is too small to hold the average contents of a shopping trolley so you have to stop the bag contents from tumbling out while scanning the rest. The automated robotic voice hurries you along as you wrestle with this, and it's no compensation for a real human who actually cares about what's going on. But the worst part for me is that your face is being recorded by cctv while this is going on. I'm not sure that's even legal but what I do know is that it feels invasive and a far cry from the human friendliness which once made Waitrose higher prices worth while. Not any more.
June 2023 by Chris Andrews
Thank you for signing up with Loch Fyne Oysters. You reserved 12 for us today at Hersham and we will be ordering again and again. Plump delicious and thank you for your service???
June 2023 by anthony duffy
Really disappointed this store has decided to reduce traditional checkout tills with self serve, such a bad idea absolutely killing all supermarkets in my opinion have you actually thought about your older customers ?
