December 2023 by S
Fresh food quality is always second rate, Appalling new self checkout layout means you have to queue for ages and can?t leave through the main door without pushing past people paying at the checkouts. And, as is the prerequisite with JLP staff, the customers are there for their benefit, with service levels reflecting this - their declining year on year performance is no surprise.
December 2023 by Ron Bailey
Usual excellent Waitrose standards in a well stocked shop. Easy access parking off Haslemere High Street makes for a hassle free experience plus there are plenty of independent shops in easy flat walking.
August 2023 by Simon Taylor
I absolutely love this store. Beyond the exceptional food quality the staff, or partners, are the friendliest and best I have met. Everyone without exception is helpful and kind. I could name them all but would hate to leave anyone out as they all make my frequent visits a pleasure in their own way. I would like to give a special mention to Sandy who makes me smile every time I see her, and she asks for my ID! I?m over 50 so am very flattered! And I have to say that Prince, the security officer is a gentleman of the first order.
July 2023 by Susan White
Got everything I needed but like any other super market some items more than others
June 2023 by Florent Garnier
Le magasin très propre !!! Large choix d'articles, nombreuses promotions, caisses automatiques....Le seul supermarché du centre-ville !
May 2023 by Lae Monier
Waitrose Haslemere has drastically reduced the availability of all vegan products. Soon, all vegans will have to start learning to live on air.
May 2023 by Robert Scriven
Smaller store, limited ranges and stock, but often better access to the"essentials" than Sainsbury's in Liphook. Useful if you're in the area, but we normally go to Petersfield which is a much bigger and better store. Godalming is also an excellent Waitrose if you're North of Haslemere.
March 2023 by amber rose
The lady who works in the customer service is very rude. I came to pick up a parcel which they?d got muddled up. I had the same surname as someone else and they only put your first initial and surname on the package. We also had the same initial. The lady then proceeded to blame me and accuse me of giving her the wrong confirmation number!! Me and the lady swapped our parcels and we now have the right parcel but the lady behind the counter needs better training and to admit when in wrong and not accuse customers. She was also very rude to a lady who was waiting behind me who just asked her if she was in the right place (customer services) to which she replied ?can you not see I?m in the middle of talking to someone else?. Not pleased.
March 2023 by Benit Jose
Comparably prices are high but still they have good collection of items
January 2023 by Tinyalibabe
Nice supermarket, free coffee for shoppers is back. Essentials range are priced well. Polite helpful staff.
December 2022 by Steve Price
Very clean, staff helpful. One of the better Supermarket chains.
December 2022 by Ben Sato
Big thanks to Alison - one of many friendly faces at the tills here
October 2022 by Steve Arnold
Very good branch of Waitrose. The staff are friendly and helpful and the produce is good quality.
October 2022 by Ivan Keemar
Not a bad store .shelves do seem empty a lot .
October 2022 by Scott Plenty
Very Rude staff! Penny on self checkouts in particular needs some customer service training