July 2023 by Pohkiss
No acknowledgment from staff that we were even there not forthcoming with anything, lunch menu isn?t all that, and the food was mediocre, such a shame as it?s a beautiful setting, the staff need to be more welcoming and acknowledge that they have customers who deserve a warm welcome and a friendly service!
June 2023 by Jims956
Stayed here 2 nights, lovely staff, excellent food and standout outside space with beautiful lawns surrounding a lake. Our double room was a bit small but fine, the bathroom suffered from a lack of storage space. Plenty of parking available. This is a great place to stay to visit Wisley Gardens, which are only 15 minutes away. Overall a very nice hotel.
June 2023 by Google user
Well worth a visit. The staff were superb, nothing was too much trouble.\\nAlready booked to go back in June. Took our dog, allowed in the bar area, not in the Restaurant..excellent choice of menu and drinks. Thoroughly enjoyed our stay. Thank you.\\nOur room was clean and comfortable. The bed and pillows were fabulous, good size room and bathroom. Stayed on a bed and breakfast basis and had dinner last evening. The food and service was first class, the staff can't do enough for you. Definitely worth a visit.
June 2023 by E3632JAbenr
My experience at Worplesdon Place was certainly a positive one. For starters they have a beautiful lake, which for me personally is a non-negotiable when it comes to choosing somewhere to go for a bite to eat. The Guinness was poured well, so well in fact that I left with an underlying guilt, since I failed to split the G, otherwise it would?ve been one of my favourite Guinness experiences. However unfortunately the company I was with let me down, perhaps she was so distracted by such a beautiful lake that she forgot I was even there! Needless to say I won?t be seeing her again, but I will certainly be returning to the hotel!
May 2023 by Andrew S
Great place to visit food was tasty and they had a great selection of beers. Staff were very helpful. A great beer garden for family?s to enjoy. Will be going back and would recommend for couples and families forgot to mention dogs are welcome
May 2023 by smilexcraig
Went for a very sunny roast in a beautiful garden location. And both proved to be exceptional. Sadly the price did not! So be aware great food, although menu to high brow and £19 for a chicken roast. Hhhhmmmm. But its on the right path, with kids welcome and busy playing in the garden. Parents with friends enjoying the sun, chat and buckets of wine. But because of costs, it was ?s empty. Cheaper, simpler menu and the place will always be packed on a sunny weekend.
May 2023 by Ken Burke
Well worth a visit. The staff were superb, nothing was too much trouble.Already booked to go back in June. Took our dog, allowed in the bar area, not in the Restaurant..excellent choice of menu and drinks. Thoroughly enjoyed our stay. Thank you.Our room was clean and comfortable. The bed and pillows were fabulous, good size room and bathroom. Stayed on a bed and breakfast basis and had dinner last evening. The food and service was first class, the staff can't do enough for you. Definitely worth a visit.Food & drinks: Massive choice.
May 2023 by Ian Potter
Great location, but the beds where hard, room old fittings, noise from heating duct outside our window. Manager rude to guests and shouting at staff.Rooms: Dated, hard beds, noisy, stuffy.
May 2023 by G1561LFianp
Stayed here for a family get together, which we have done many times over the years as it is s nice location. Very disappointed with our stay this time, Manger was very rude to members of our family, blaming them for eating food which had been served up to them by mistake, that they had paid for. The rest of the staff are great, but this French guy is like Basil Fawlty, shouting at staff in front of guests. The room was awful, number 19 has a heating duct outside the window that is noisy all night. Bed was so hard we woke up with back ache. Rest of family said much the same. Such a shame as the we love the location and garden, but will have to find a new location for our family gathering.
May 2023 by kenburke2020
Just returned. We had dinner last night and stayed on a bed and breakfastdasis with our dog.The property is in a beautiful setting, from the minute we arrived until we left all the staff were extremely friendly and helpful. Our bedroom was a good size, comfortable and clean. The bed and pillows were superb, excellent powerful shower and proper large towels. We have already booked to go back for three day's in June as well as looking to book in for August. I honestly can't praise it enough.
May 2023 by bladesmegg
I stayed here on a business trip, it was a last minute booking but I did have a little bit of time to review. Upon arrival I was given a ground floor room that was in the adjoining building, All I can say was it was filthy and smelted damp I was shocked how bad it was, I actually found myself spending most of the evening in the pub next door doing emails to avoid been in the room, I slept in some old clothes I had and left as early as I could. Grim.
May 2023 by Duncan Healey
Only stayed for a night , as had an appointment in Guildford, I was delighted with all aspects . Travelling alone I selected a single bed rate and was not disappointed. I ate in the pub and gad room service . I would definitely return again if in the area . Lovely gardens and a pond , excellent
April 2023 by capps2018
We stayed in room 29 which we had requested a ground floor room. The room was dirty there was urine stains on toilet seat & rim of toilet, the toilet bowl was badly stained, the basin was blocked so didn?t empty completely, they had put what appeared to be clean coffee cups on dirty saucers, the water bottle did not close properly and looked like it had been there for days, the windowsills and ledges were really dusty, there was no mattress/ pillow protectors, the bedside ledges had cup/ glass drink stains on them, the floors had not been hovered/swept. I went to reception to report this a few times but it was quite busy so I just cleaned it myself with bleach & antibacterial wipes. I did speak to receptionist on checkout who said she would get the Manager to contact me to discuss but he hasn?t bothered. On a positive note all the staff were very professional, polite and welcoming especially the lady on reception. The breakfast was really enjoyable and good quality produce.
April 2023 by lynsey daysley
Booked at table in the restaurant with some girlfriends. We were greeted by an Eastern European lady who didn't give us the warmest of receptions. After our meal rather than asking if we'd like more drink ect we were just handed the bill and she came back a couple of minutes later with the card machine. We advised we'd like to order more drinks to which she mumbled under her breath and walked off with our drinks orders. Another waitress then came and explained the restaurant was closing and could we move to the bar area which we did to have our drinks. The original waitress then returned with a sour face and our bill again. This was my second visit in the week to Worplesdon place and had the same experience with this particular member of staff it's actually put me off going off which is a shame as we are local to Worplesdon place.Did not stay over just used the restaurant and bar.Walkability: YesFood & drinks: Limited menu but food was nice
April 2023 by Lara Waterson
Really love this pub. The garden is amazing with a lovely pond, lots of seating. The food and service was great, we had a lovely time.
