December 2023 by Gabriel Antal
Not satisfied at all. Really unpleasant experience. I have done my first contract 5 years ago. The shop was way better organised at that time. Now few phones displayed here and there, the shop looked like abandoned, poor customer service, and list goes on.
October 2023 by Ifeoluwa Tijesunimi ADEYEMI
Terrible service! Absolutely terrible network! I wouldn?t recommend at all! The complaint resolution is even worse. I?m having the worst possible time because information was withheld and now I?m stuck with a contract I don?t want and a terrible service that I can?t use! Bad! bad!! bad !!!
August 2023 by Rawal Butt
Tried to upgrade to sim only contract but worker in there James messed up the processing meaning I kept getting fully charged every month. Manager was unapologetic and refused to take responsibility. Must have gone in store up to 7 times to fix the issue but with no resolve. Very disappointed in this customer service as a longtime 3 user.
August 2023 by alan Bond
Had some issues, but today in the Guildford store a young man called James dealt with them quickly and satisfactorily. Brilliant.
August 2023 by Eliot Mortimore
Great experience at the Three store in Guildford today. James was knowledgeable, friendly and helpful.
April 2023 by Szabina Farago
helpful customer service
March 2023 by Heydar Ali Tazarvi
Good quality in xplin everything for me and help me to have the best contract
March 2023 by Kai Fox
Extremely helpful when the electronic system went kaput!
February 2023 by Harris Vourliotis
Very good service from the three team at this store. Highly recommend
December 2022 by Mahmoud ?Dr_Momo? Elghazawy
Worst staff everThey ask you to wait (standing) for 20 minutes at least
October 2022 by Anikó Papp
Helpful and nice staff, good experience. ?
August 2022 by Nic Edge
Very professional,but still humanGood advice over what you useOr if there is a better price planMore suited to your needs.
July 2022 by Fernando M. Branco
Best mobile network supplier ever!Update! Do all good things have to come to an end? Hope not.Three wants to end contarct because I have been abroad for an extended period and have no fixed return date.
July 2022 by Harry Are
This is a generous rating. Poor customer service and staff have no desire to help. I?ll avoid this shop in future and will travel further.
June 2022 by Paul Richardson
Nick was very helpful, having been there also in 2019. Great service again thanks Nick.All the best. Paul
