March 2024 by Dawn Surridge
Love these guys good glasses at great prices and so nice
March 2024 by Oliver hamblin
Good Friendly funny good very good Service
March 2024 by Lauren
Not many times do I think appropriate to leave a review, but James and his team have bent over backwards for me and it would be rude not too.After being messed around - very much so by a large end opticians, James helped me out to no end. I had to wait nearly 2 weeks for a prescription, so during this time went and chose some glasses from these guys. They popped them aside for me and told me to contact them whenever I had prescription.Low and behold, Saturday at 1130 I text James and told him my prescription had come in - and I had my glasses in my hands by 5pm! On his day off he had arranged this! If this isn?t exceptional customer service I don?t know what is. I know these guys will become the new regular for me and any time I need any glasses / optical help, this will be my go too.Thank you all!
February 2024 by Lauren Arrow
Very well looked after and very satisfied customer, good quality of glasses, very reasonable priced , very good at answering any questions I had would highly recommend.will be coming back here in future for my glasses.
February 2024 by Julie Varcoe-cocks
I walked in to potentially get some glasses repaired they just laughed in my face. The man was rude and said they were not repairable. Just showed me the door. Found another place which were polite, helped me out and repaired the glasses. No customer service. Said the repair was impossible when untrue. Do not go there they are terrible!
February 2024 by Jag sanghera
Very competitively priced. Highly knowledgeable, friendly and honest service. Top quality lenses and frames. Have been using The Glasses Shop for over seven years now for all the family's spectacles.James is absolutely amazing.
January 2024 by Lindy Stickland
Lovely staff, family owned business. Personal & friendly service. Highly recommended.
November 2023 by Claire Britton
Lucy (who works weekends) was fantastic, so helpful. She explained my first ever prescription throughly and then helped me choose the best glasses for my face. Highly recommend!
October 2023 by Tracy
I've often walked passed this shop but due to broken glasses and new prescription I decided to pay them a visit. James and Mike were more than accommodating, they had a wide variety of glasses for me to try and I even bought a new pair of sunglasses. I'm over the moon and highly recommend this great shop. Thank you for all your assistance.
October 2023 by Karen Lam
Really happy with my new glasses. Customer service was great, James and Michael really took time to help me find the right pairs of glasses (I ended up getting 3 pairs). Great individualised service at great prices that you wouldnt get at other branded or chain stores. If my family or friends need new frames I will be reccomending.
October 2023 by Charlotte Munday
Incredible service from James and Mike. I bought two pairs of frames and a tremendous price and they also put in some lenses for my sunglasses too. Such professional and helpful people. I won?t be going anywhere else!
October 2023 by Wojciech Szablowski
Lovely place to get your glassesCustomer service is really good. Very friendly and so helpful.Thank you so much ?
August 2023 by Evangelos Tilegrafos
Really happy with this place. I just bought 2 pairs of sunglasses at a really good price, way less that the average of £150-200 mark. They even gave me a discount of £8 as a means of rounding up the price! The guys really know their job and this shows in the way they talk to customers. Can't recommend enough.
August 2023 by David Ward-Penny
What an experience. The team are genuine experts willing to take the time to help not just find the right frames for your features, but also for your lenses. No upselling, no pressure selling and competed inside the forecasted delivery time. The Glasses Shop know their stuff and it shows!
June 2023 by Kirsty Trenerry
I wouldn?t go anywhere else for my glasses. James is very knowledgeable and has a great rapport with his customers. The prices are great too. Unlike other shops the coatings etc are included in the price.
