March 2024 by Vicky Gunn
Olivia dealt with my and my complete ignorance to all things make up. She found some excellent product matches for my combination skin across several different ranges. It was a big ask as this was make up for my wedding. I would highly recommend her and the shop (space NK) when searching for the right product as opposed to being sold whatever the assistant deals with on a specific counter.
February 2024 by helena holder
Thank you so much to Olivia for taking so much time with me and helping me find what I was looking for. Really knowledgeable, amazing customer service, such an asset to the store and the brand! Will definitely be coming back.
January 2024 by Nellie Tan
I was quickly greeted by Charlie the moment I entered the shop. Charlie has a very cheerful, dedicated, and knowledgeable approach. I was looking through the candles, and Charlie is so well familiar with the products. Am happy that Charlie actually introduced me to the Replica range of scents. Very interesting?Left the shop without buying anything as I couldn't decide on the scents to purchase, yet Charlie was still very polite and cheerful. Outstanding service. Thanks, Charlie? Will be back soon?
December 2023 by Antonietta M
I come into space NK all the time but there is one shop assistant in there called Emily who is so very helpful and so friendly she spent such a long time talking me over all the different products that I had an interest in and answered all my questions with the upmost patience, she goes the extra mile to help every time!. Well done Emily keep it up.You are great! ?
December 2023 by C ZB
I went today just before closing to buy a certain foundation but after got help from a really helpful staff and found me another one but the best foundation ever just what is great for me. Made my day, wonderful staff, really helpful and knowledgeable with incredible skills. Can't praise enough. Will be back very soon for some more advice. Unfortunately, I'm not sure the name of the guy who helped me but on my receipt shown Winslade. Anyway everyone was smiling and overall helpful people around. Thank you very much again for the experience. ?
November 2023 by Helen Root
Just wanted to say what a lovely experience I had in the Guildford store yesterday. I was served by Amy who was delightful, very knowledgable and listened to my requests. She wasn?t pushy with the products and I was very happy with the service I received. I will be back .
November 2023 by Shweta Mehta
This 5* rating is for the one and only Xanthi.I have been frequenting spacenk Guildford for more than 8 years and have had lots of interactions with various staff at the store, and never before felt the need to leave a review or feedback!Xanthi you are warm, kind and full of really helpful beauty knowledge! Keep up the good work! Thank you for making our experience at Space NK so full of fun and great beauty buys! xxx
October 2023 by Francesca De Los Angeles
Such a nice store. Lovely employee named Herwill helped me fix my brows and advised me on products was really helpful xx
October 2023 by Matilda Moug
I recently had an outstanding experience at Space NK in Guildford, and I felt compelled to share my positive encounter. Xanthe provided an exceptionally helpful and delightful service during my visit.Her knowledge about the products and her eagerness to assist made my shopping experience special. I have been a regular customer at Space NK, but I have never encountered such a high level of customer service before. Xanthe?s enthusiasm and professionalism were evident, and she went above and beyond to help me find the perfect products.I am genuinely impressed by the outstanding service I received from Xanthe, and it has significantly enhanced my perception of Space NK. I am looking forward to my next visit, knowing that I can expect top-notch assistance and a warm, welcoming atmosphere.Kudos to Xanthe and the Space NK team in Guildford for creating such a memorable shopping experience. Thank you for your exceptional service!
October 2023 by Tedofalltrades Marsh
I came into Space Nk the other day needing some help for some skincare and Xanthi was very helpful and kind. Happy customer.
September 2023 by Abi Jacobson
Had a lovely experience with Robyn in the store today. So knowledgeable and helpful and really took her time to give me great advise. I always have such amazing service in this store.
August 2023 by Debs Chappell
Had a make-up session with Emily at the Guildford store today. All products were clearly described and applied well. Extremely pleased with end result and there was no pressure to buy. Thoroughly enjoyable experience. Thank you .
August 2023 by Alison Burgess
Wow! Such a lovely store! The staff are all very kind and helpful.I want to say a huge ?thank you? to Natasha, a kind, knowledgeable, professional and super-talented lady!I initially booked an appointment, for a makeover, with her and she did a wonderful job - I work for a major airline and feel the pressure to look good.I bought some awesome products and popped in to the store again, today, to ask Natasha some questions regarding order of application etc.She was so patient and helpful, even writing down the order in which I needed to apply the products, and also ran through them all with me again.I highly recommend making an appointment with this truly special, polite and caring lady - Natasha, you are an asset to your Employer - thank you! xx
July 2023 by KLouFletcher
The young ladies in this store make me want to buy everything! So polite, well put together and eager to help without being too invasive. Olivia was particularly helpful today and made me feel so at ease. The staff make this store. well done!
July 2023 by Susan Byrne
A big thank you for making my sisters day. Not a big make up wearer but with her sons wedding coming up wanted help to look special. So we both went to Guildford and despite being busy the staff couldn?t have been more welcoming.Whilst Natasha worked her magic on my sisters full make over, Robyn discovered my eyes again! Amazing. My sister was so happy with the result it made her cry!Being in a customer service industry myself Natasha and Robyn get 10 out of 10.Yes a lot of £££££was spent but this was down to understanding the customer and making us look and feel great even if we are both 65+ ?????XX
