January 2024 by Julianne
I was served today by Lauren who was extremely helpful and pleasant.
December 2023 by Laura Henry
Great service from the young girl with red hair on a extremely busy day. However the person who I assume to be the manager coming out of no where telling her off for using paper and bag spoke to her so poorly. Awful management
October 2023 by Adam Eaton
I came in to engrave a necklace for my partner and the team were very friendly and helpful. Harrison and Chelsey are a real credit to the team!
October 2023 by flower Rose
Came in today and was served by Teresa. She was amazing, she was lovely chatty and very friendly she was so welcoming and was so nice to my kids. She was so helpful in helping me decide what bracelet to get as I had seen so meany I got confused.I received better customer service here ( guildford store)then in woking where they seem like they did not want to help and looked board out of there mind they hade no interest in talking and look so miserable.Amazing customer service Teresa, well definitely be coming back here
October 2023 by Charlotte Fuller
Amazing store and team ?
June 2023 by Marian JSM
What a lovely staff, Kristal and Joana helped me at the end. Kristal was with me for nearly an hour while I was deciding what to buy, she was patient and friendly, at the end I got 3x2 offer. Them Joana convinced me to get the cleaning liquid, cloth and brazalete opener. Both really lovely and patient with me. I will definitely back.
June 2023 by Marian Jiménez
What a lovely staff, Kristal and Joana helped me at the end. Kristal was with me for nearly an hour while I was deciding what to buy, she was patient and friendly, at the end I got 3x2 offer. Them Joana convinced me to get the cleaning liquid, cloth and brazalete opener. Both really lovely and patient with me. I will definitely back.
May 2023 by Rebecca Jenkins
Went in to buy my daughter a charm bracelet pre GCSES. The lady working there Charlotte was extremely helpful and very chatty with us she is a breath of fresh air and we will be returning
April 2023 by Samantha Hodgson
Loved going into Guildford Pandora. Staff were so helpful, so refreshing as they were enthusiastic and couldn't do enough. Would highly recommend and I will definitely be returning.
February 2023 by Sarah Daniels
Came in with my fiancée on Saturday and was served by gypsy. Who we later found out was one of the managers.She was amazing! So helpful and knowledgeable. She was patient with us too as both me and my partner struggle with decisions and were in the store for like and hour and 10 minutes.
December 2022 by Justin Edwards
Went in for a click and collect order and found Very helpful and friendly staff who were more than happy to help and take their time going through everything to make sure it was all correct even tho store was very busy. Harrison was very patient and professional in dealing with my order which needed to be adjusted due to me ordering a charm twice by mistake.
December 2022 by Amanda Guest
Assisted by Gypsey. She was friendly, helpful and professional. I had four young ladies with me, she helped each one and even remembered their names! An asset to the business. Thank you
August 2022 by aidan hollingsworth
We recently purchased 6 pink angel wing rings for our daughters and granddaughters, and received excellent service, the young lady who served us went above and beyond to make sure we picked them up at the same time, if this young lady ever leaves they will hard pressed to find another one like her, the lady in question is called Gypsy, very professional, polite and knowledgeable
March 2022 by Louise
Great customer service
July 2021 by Yai Maldonado
I love Pandora but I like it even more because of the welcoming and friendly staff that work for this store
