December 2023 by Michael Hampton
Great selection of items. Customer service can be a little hard to deal with at times.
July 2023 by Justina Kosela
I paid the parking just to be able to visit their shop. The shop should open at 9.30 I have waited 15 minutes and at 9.45 they still closed. It is not the first time it happens. They open whenever they feel like to. Not reliable at all
July 2023 by Google user
I paid the parking just to be able to visit their shop. The shop should open at 9.30 I have waited 15 minutes and at 9.45 they still closed. It is not the first time it happens. They open whenever they feel like to. Not reliable at all
July 2022 by Joanna Sandy Villaester
Lovely lady on the till today. ??
February 2022 by Emma Hatcher
I was helped by the loveliest lady and I really wish I got her name to sing her praises more, she went above and beyond to help me and the other staff members also were fantastic! I saw so many negative reviews on the customer service in this store and I just wanted to clear this up, working in retail is challenging and these people are volunteers for a charity, giving their time to help others. This was the best service I think I?ve ever received, I will definitely be back to find more treasures.
September 2020 by Jake L
As others have noted, customer service can be a little bit unpredictable here. That being said, the book section has recently been expanded so it's worth checking in on!Also seems to be closed surprisingly often, not sure if this is due to staffing issues, or accidental competition with the (now closed) other Oxfam in Guildford.
