“Normally the staff at the Guildford branch are very nice. This time I had to buy a special pair of trousers and the lady there who helped me I have to say was pretty exceptional. Charlotte. Patient, smart and with a lovely engaging personality but most of all very professional. She really helped this fussy shopper out a lot!”
“I had been hunting for a particular Rab rainjacket, endlessly chasing my tail. Following a call to the Guildford store, they said they had one in stock and would put it by for collection. Sam was extremely helpful in every way possible when I needed further items and couldn't help enough. Even when it got to closing time, I felt no pressure to vacate the shop. The Rab jacket by the way was exactly what I wanted. The entire experience was a pleasure, they were helpful to the extreme, efficient and knowledgeable and I will certainly be returning to make more purchases. Special thanks to Sam from Paul White.”