January 2024 by Cassie Vimpany
Sort the online banking out!!!
November 2023 by Zhixin Yan
Hood service
September 2023 by Rob ?Brick Stone & Clay?
Good bank
April 2023 by B Hix
I have a friend who has several thousand pounds in his acct.,and Metro bank have frozen his Acct.sobhe can't make any payments,Or use his Debit card to make withdrawals.He reckons that they have financial problem's,so ....??
February 2023 by Obligatory
Not having the 8pm or at least one day in the week where they close late is annoying. Can never get to the bank when its open..
January 2023 by Irene Valera
Great service 362 days a year ....NO OTHER BANK provides that
June 2022 by Luke M
Not sure why there are so many bad reviews, I find it to be a great bank. Low business charges, coin machine open full days on the weekend which suits me great.I rarely have to queue, always in and out when depositing.When i originally set up my account they got me up and running there and then and even had a card for me before I walked out the door.I always find the staff here generally pleasant and quick although It has to be said that I have found the staff friendlier and chattier at some of the other metro bank branches. Still would recommend!
February 2022 by I Malik
Unprofessional staff, Worst customer service a staff have no clue of products & services. Went for business account they done hard credit check for personal product without giving any brief explanation. If any one have had a bad experience launch your complaints to the financial ombudsman & the bank regional manager. Which i m doing. Avoid this bank branch.
January 2022 by Sam C
Terrible service.only 2 tellers taking 20 mins to serve each customer.the queue is getting longer. The desk clerks only come to check if you need the counter. Added bonus only one person dealing with withdraws and he still serving the same guy for 20 mins now (which u get told once u get to the front and have to re queue). A few people walked out. For 10am its Simply ridiculous. Had to leave as my parking was expiring. Fix up.
November 2021 by King Kingdom the power supply
Completly useless staff. Doesn't get any worse than Metro Bank for customer service. So usless they would be better of just closing the branch.
October 2021 by Nazia Rahman
Extremely bad service. Customer satisfaction has no value to the bank. Highly unprofessional and careless attitude of the employees. Will never recommend this bank to anyone.
September 2021 by John Corbett
Àvoid, avoid, avoid,Would give them zero star's if I could, 5 months to transfer money to another savings provider & still not done,They get 5 stars for the excuses they make up, keep saying they've had no contact from the other bank, which is total rubbish
August 2021 by Dave Sharp
10am-5pm weekday opening, making it impossible if you need to visit during the week with a full time job.Not sure if Covid is still a valid excuse, although I have heard it only comes out after 5pm.
January 2019 by Super Lazy
Excellent bank with a very good team on board. Always get what I need done and in good time too
December 2018 by Amo Wright
They advertise themselves as opening accounts theee and then on the spot. Two days Iâ??ve been mucked about by them.
