March 2024 by Carol White
I had been hunting for a particular Rab rainjacket, endlessly chasing my tail. Following a call to the Guildford store, they said they had one in stock and would put it by for collection. Sam was extremely helpful in every way possible when I needed further items and couldn't help enough. Even when it got to closing time, I felt no pressure to vacate the shop. The Rab jacket by the way was exactly what I wanted. The entire experience was a pleasure, they were helpful to the extreme, efficient and knowledgeable and I will certainly be returning to make more purchases. Special thanks to Sam from Paul White.
February 2024 by George Prime
Mostly had what I needed, could have done with more climbing stock though.
January 2024 by Crispin Weeks
Bought some hiking boots on Boxing Day 23. Had a really informed and knowledgeable sales person who took time to understand exactly what I was after. I didn?t catch his name but hopefully the company will recognise his value. Definitely recommend.
January 2024 by Tatiana Vikol
Fiarte kind manager, well managed company
December 2023 by Kate Reynolds
Helpful staff. Had what I wanted but the store feels tired and ready to close.
December 2023 by biswas Kulung
No good service
November 2023 by Joe Donn
Very knowledgeable staff! I came in for a walking boot fitting and they did a fantastic job! couldn't be happier with my purchase and the whole experience
July 2023 by Sophie Clark
Terrific service today - great range of boots and Charles I think is his name- he was so helpful and knowledgeable, thank you for your advice in helping me choose some comfy walking boots.
July 2023 by Rich BT
Great service Dan was especially attentive
July 2023 by N Brooks
Popped in today to see why walking boots were causing blisters. Charlie explained boots were too big and where we went wrong when buying them as well as the socks. As he'd measured feet made clear no pressure to buy boots and was happy to show us possible boots. Throughout our time there, there was no pressure to buy, was happy for us to try on boots and kept us informed what was happening and why boots felt the way they did. Will be coming back when my walking boots die.
May 2023 by Elizabeth Hayes
We visited the shop on Monday and the staff couldn't of done more to help. They were so friendly and accommodating. Also a wide range of products for men and women. Highly recommend if you're looking for hiking, running, outdoor clothing and equipment!
May 2023 by Stephanie Anderson
Have been twice now for summer and winter shoes and both members of staff were knowledgeable, helpful and patient!
March 2023 by s1fly
A really great range of outdoor equipment over two floors. Everything is well organised with products for all seasons and budgets. The staff are friendly and knowledgeable but happy to leave you to it
December 2022 by richard Hartman
Pretty slow service. They made me feel uncomfortable. It's very overpriced. Go to decathlon.
November 2022 by Camilla Robinson
Sean ( I think that was his name) helped me and my partner with some walking boots. He was so knowledgable and patient. Did a great job. Thank you. Il Camino here we come!
