March 2024 by Maria Pilbeam
When going to the hospital. I always look forward to a coffee on the way out staff always coping with long queues but always give a good service
March 2024 by jon taylor
Dreadful bacon roll and the coffee is appalling, who are Costa kidding?
February 2024 by Sarah Parker
Went for coffee at the Royal Surrey hospital and the staff were so friendly and very helpful. The coffee was really good. ?
February 2024 by Nicola Davenport
Appalling customer service. This Costa boasts three big coffee machines but only one was in use, with a single barista making coffee. Lengthy queue to order, massive wait for coffee to be made, zero charm from staff. If this wasn?t the only coffee shop available, they would quite rightly go bust.
February 2024 by JAMES HANCOCK
Shambles.Every coffee is a latte, doesn't matter what you order. They don't use the correct size cup for a flat white.Chaotic ordering process that turns into a free for all. Staff generally rude.
February 2024 by Matt Coleman
Very organised, excellent food and drinks I use both as a business worker in the area and as an out
January 2024 by Martin Avery
Staff are really slow and inefficient would not recommend to anyone!
December 2023 by Jesus Espinar Lopez
Was given a hard like a rock inedible croissant. Came back to tell them and before I finished they said? the almond ones, right? Yes everyone is saying the same? sorry! No refund, no substitution, nothing. Very poor.
December 2023 by Henners Thomo
Expensive, nearly £5 for a large coffee, slow service, waiting 14mins for one coffee !!!!Rather get a cold drink from M&S next door.
October 2023 by Peter Guy Harrison (Guy)
Never buy the Vegan Ham and Cheeze. It is the most disgusting food product I have ever bought. Gave me terrible heartburn. Costa should be taken to court for selling such
October 2023 by Michaela
The staff are slow and unfriendly (this is not the first time recently). They had no tea (an old lady said this is the 4th day they?ve had none so she has been bringing her own) despite being immediately next to an M&S and a Tesco where they could get some easily enough! And the coffee tasted so bad we left it half drunk. Would recommend avoiding them!
October 2023 by Helen Graham
Very busy right in the reception area. Constant flow of people in and out.Staff were very friendly.
October 2023 by Andrew Worth
It's a coffee shop, sells coffee. It's a bit expensive but when one needs a cup of Joe and it's the only place open it's wonderful.
August 2023 by Sarah G
They have brought me back from the brink of madness and put life back into me. Imagine going in sleep deprived and hangry, and you ask for a croissant and a large caramel latte with soya, and ask to have the latte cooler to drink immediately. It has hit the spot and I'm extremely happy now. And being 6:30am and waiting for them to open they were very pleasant and smiled at me instead of the stink eye you can get from waiting for a coffee shop to open. Very friendly service.
July 2023 by Khusro Shamim
Excellent experience as usual in this small but efficient costa of Royal Surrey County Hospital.
