My daughter and I went to Clark’s in Guildford to look for school shoes. When we walked in it was very busy, we sat down and waited our turn. Lauren is the person who helped us, and she provided us with the best retail experience. She measured my daughter’s feet, made her feel really comfortable and heard, gave her... read full comment
August 2025
In this supposedly modern day and age, you need an appointment for the kids section. Disappointing to say the least. Supposed to be a shoe store not a surgery. Shame because the shoe quality is quite good.
August 2025
Christine the Manager was very abrupt with customers and her own staff during our visit today. Some of the staff were clearly quite new but Christine spoke to them quite patronisingly and loudly in front of customers. One girl in particular looked quite terrified of Christine. It was fairly busy in the kids section but... read full comment
