Building Societies in Guildford, Surrey

“We received excellent service from the Guildford branch. They were short staffed on the day due to illness and quite busy. Gayan and his team were excellent at making initial contact with all customers to find out their requirement and manage their business as best as they could. It was old fashioned friendly service at its best.”

“Great service every time. I would like to thank and commend Joseph for his dedication to customer experience because he very clearly answered my questions, explaining bank policies to me and being very patient.”

“Several years ago when another provider made a mistake on Isa transfer paperwork which was not discovered until close to the end of the tax year I received what can only be described as the best customer service ever from a staff member at this branch. Genuinely amazing, she went above and beyond to help out and the problem was sorted out that day.”