January 2024 by Sally Halifax
We booked ahead for a group of 13 (6 adults and 7kids)?. Very few other tables when we arrived yet it took over 1.5 hours for food to come out after ordering?. Needless to say that?s just ridiculous, especially knowing a group was coming and few other tables around. Having chased food and told them a few people had to leave for other commitments the staff weren?t overly helpful and somewhat rude. Not once was there an apology or explanation as to what has taken so long?.. not great customer service at all!When food finally arrived it was on, small portions for the price.
January 2024 by Nicole Taylor
I recently had lunch here with my sister, cousin and our children. We ordered the children?s veg sticks as a side for three of the children and when these came out I noticed the cucumber on all three plates was covered in black mold on the skin, the white part was soggy and slimy in places on my sons. Wouldn?t recommend!
January 2024 by B.D W
The only reason for this bad review is due to the absolutely horrible attitude and service by the acting manager at the time, named Bobby.She made no effort to smile or even be friendly - she was so rude when I politely asked for orange juice,.. and when I asked her why she wouldn't even greet me with a smile, she said "why don't you smile" (which I had done, and even started my request by saying "I know you're busy but please.." )When my finance asked her for plates, as the breakfast area had run out, she simply said "I've got nothing" and then handed her four COFFEE SUACERS to eat with.When I asked her why she was being rude and unfriendly, she walked off to the kitchen ignoring me.She is a teribble member of staff and needs to be fired in my opinion.She's already lost your company money and customers from her needless horrible attitude and disrespect to polite friendly customers.And to think she was the acting manager, it's a surprise that the other staff were actually excellent and polite.They should be the ones teaching her the job, not the other way around.
January 2024 by Laura Rehman
Tracy was brilliant. Kind, funny and quick to help. We had nice food for a fair price and most importantly had a good time. Thank you.
January 2024 by Lee Sullivan
Came in for a meal with the family, was served by Martin who was fantastic with our kids. We had a great meal and will be back again soon!
December 2023 by Andy Brown
Place looked like a war zone, loads of tables uncleared, staff low on numbers and those that were there generally running around completely overwhelmed. Food was just about ok but certainly not best quality. Baked beans tasted awful. Overall not a nice experience and not something I would do by choice again. Needs 10 more staff, bigger kitchen or less tables.
December 2023 by Sharon Comrie
Heather and Martin looked after us very well even singing and jokes made our night!The service was the best I?ve received in a long time so thank you guys for making us feel so welcome ??The food was excellent - I normally dont order steak in a beefeater type restaurant but it was very nice ??Thank you so much ?Sharon and Imogene
December 2023 by Lizzie B
Popped in here for a quick main course before an event in town. The lady who waited on us did a really great job as she for most of our visit was working on her own.
December 2023 by Imogene Comrie
I had the pleasure of dining at the Beefeater recently and I must say, the service provided by Heather and Martin was absolutely outstanding! From the moment I entered the restaurant, they greeted me with warm, radiant smiles that instantly made me feel welcome.Throughout the entire dining experience, Heather and Martin went above and beyond, ensuring that my every need was met. They were attentive and always ready to assist with any questions or requests I had. Their cheery and friendly personalities created a welcoming and enjoyable atmosphere that truly enhanced my dining experience.It was evident that they possessed a genuine passion for their work, and their enthusiasm came through in their interactions with customers.What truly set Heather and Martin apart was their ability to anticipate my needs even before I voiced them. They seemed to always be a step ahead, ensuring that I had everything I required and more. Their attention to detail and dedication to providing exceptional service was truly commendable.I left the Beefeater that day feeling absolutely delighted with my dining experience, all thanks to the incredible service provided by Heather and Martin. Their sincerity, friendliness, and impeccable service truly made all the difference. I can confidently say that they are an asset to the Beefeater and any customer would be lucky to experience the level of service they provide.If you have the opportunity to dine at the Beefeater and be served by Heather and Martin, I highly recommend you do so. Their service is nothing short of amazing and will leave you with a smile on your face and a memorable dining experience to treasure.
December 2023 by Alan Massey
Exactly what you'd expect from a Beefeater. Nothing exciting, but decent quality food, cooked and presented adequately. Good value for money.Friendly, helpful staff.
December 2023 by Just Trash
A great concept but the wait for food to be replenished is slow and they could do with a second coffee machine running off the mains so it doesn't run out of water. Loads of choices to pig out on for the money is
December 2023 by Dawn
Had a lovely warm welcome from Martin. He was a fantastic waiter and a credit to The beefeater. Nothing was too much trouble . He bought a birthday cake which we had taken for my grandsons birthday, he came out singing happy birthday , and gave him a bag of sweets from him, what a lovely touch.
December 2023 by Sefana Mahadevan
2nd / 3rd time I?ve seen Martin. Absolutely fantastic staff member. Very attentive. Amazing character. Just what people need- someone cheerful and positive. Good advice for food choice when your stuck. 100/10. Will definitely come again!!!
November 2023 by Chris Broadley
Came for tea tonight as we're staying up the road for the night and had a 40% off coupon to use. The wife and I had some lovely meals her the lasagne and me the mixed grill. Followed by the triple chocolate brownie (rich) and ape pie for me. It was a,lovely way to end a very long day traveling from east Yorkshire. The staff were very friendly and helpful kepping us entertained with his singing and joking around but stlll getting the work done efficiently. Would recommend.
November 2023 by Alex Poole
We had food here as a group of 4 adults and 2 children, good mains and great puds. Our waiter Martin who served us was excellent, put a lot of effort into delivering great service.
