March 2024 by John Luckett
Friendly staff who do an excellent job!
December 2023 by Chuck Baron
Eye sight was perfectly fine and the lady who did it was extremely friendly but that's the only good thing there is to say. Everyone else seemed fairly incompetent and there was clearly an agenda to try to upsell you. Disappointing as I would have expected more.
December 2023 by Leon Stevens
Seemed like a poorly managed shop with staff obviously pushed to sell. Managers visibly treating staff terribly. Would recommend avoiding at all costs.
December 2023 by John Le Cheminant
Excellent Optician - been coming here since it was the original John Harwood - high quality - you pay for what you get!
October 2023 by Ann Seviour-Harte
5 weeks ago today, I had an eyesight test and was informed that hard contact lenses would be ordered. I was asked to provide my previous contact lens prescription from the previous business owner (John Harwood) because despite my personal data being sold between these businesses, it did not include my previous prescription which was destroyed. I provided this information.After 4 weeks, I had heard nothing from Bayfields so rang and left a message. 1 week later no response.If you think that 5 weeks with no follow up/contact/outcome after the appointment and a business that does not do what it says that it would is acceptable - good luck with that.In my view Bayfields Guildford is unprofessional, uncaring and ultimately despite paying for an eye test (outcome of which you do not receive) there is no outcome.
October 2023 by Allan Hudson
First class. Extremely friendly, helpful and knowledgeable. The go-to people for ear micro-suction so far as I am concerned.
September 2023 by Julie Ford
I have always been very satisfied with the specs purchased from Bayfields, which definitely has not been the case from every other optician in Guildford. It?s certainly not cheap but it adds significant value to my life as I have always had poor eyesight.
September 2023 by Glads
When I discovered that the NHS either no longer offers ear wax removal or it takes an age to get an appointment, I tried this service. There is a fee but you get up to an hour of careful checking, treatment, and detailed explanation from a trained audiologist you'd never get with the NHS who use MCAs.
July 2023 by John Telfer
Easy to book, friendly welcome and everything explained with a smile by Priyanka. I entered partially deaf - and came out hearing as normal - a big, big Thank You
January 2023 by Victoria Jenkin
I attended my scheduled eye appointment today with Sonam. The service I received from her, as well as from Sylvester and Callum front-of-house afterwards, was simply excellent. All three went above-and-beyond to find solutions that fitted my needs and my budget. All this, served up with friendly professionalism, kindness and good humour. I couldn't ask for more. Based on my continued experience of being a customer here, I would definitely recommend the service.
December 2022 by jura vabele
Very pleased. Appointment was in time, every manipulation was explained , options offered without any unnecessary pressure. Recommend if you need to visit opticians.
November 2022 by Darren Jones
Fantastic service from great eye care professionals
November 2022 by Tihomir Dinev
Absolutely amazing service from the whole team Sonam. Reece and Sylvester. Thank you all for taking care of me !
November 2022 by Andy Bushman
Amazed to see this opticians still. Went here back in 1983 for my first ever pair of glasses. I still have them for memories with the original card in the case.
November 2021 by Finola Mankel
Incredibly friendly and professional staff! Highly recommend.
