December 2023 by t james
I have always used specsavers and was abit disappointed with service this time.
December 2023 by Andrew Worth
Went for an eye test. All efficient and pleasant staff.Booking my eye test online was easy, but the audio test was more challenging.
November 2023 by Louise Holt
The optician does not honor appointments, do not waste your time.I turned up early for an appointment scheduled a week ago and was told the optician wanted to reschedule as he had taken a phone call from head office about some pending system changes.I live far from the shop and work full time. I was forced to take time off work as the appointments for contact lense fittings were limited. He showed a complete lack of regard/respect for my time and commitments and was thoroughly unprofessional.
November 2023 by Lucy Barakova
I don?t normally bother to write a review but this branch has been an absolute joke. I had an eye test nearly 2 months ago showing abnormal results (the test was repeated 3 times) and was told I would be referred to the hospital for further investigations. No referral was done, I?ve called the branch at least 5 times since always getting the same response - your file says no referral is needed, the person you saw is either busy or not around, we will ask him to contact you when he is around/free, but I never hear back. Totally unprofessional.
November 2023 by Nick Soane
I only went for a regular check up but I was treated well throughout my visit I was greeted and guided through my visit, I had a pre test and eye test and felt valued as a customer, I didn't need me glasses but felt under no pressure to change styles of any upselling, thanks to all who work there it was a good experience as a customer
October 2023 by Neil
Godalming.First time at this branch. Very impressed. Friendly efficient service. they pointed out a tiny defect in my new specs and offered to change them. Nice glasses at fair price
October 2023 by old Gacc
Godalming.First time at this branch. Very impressed. Friendly efficient service. they pointed out a tiny defect in my new specs and offered to change them. Nice glasses at fair price
September 2023 by Sarah Richards
Brilliant customer service staff very helpful and knowledgeable very happy with my new glasses would highly recommend. Thankyou felicity, carol and bimal.
August 2023 by Lesley Seaborn
Excellent service. Reasonable cost. Staff friendly and very helpful
August 2023 by Geraldine Sheedy
Helpful staff. Excellent service
July 2023 by Andy Hampshire
Superb ophthalmologist... Front of house not quite as good
July 2023 by Deborah Haynes
Lovely staff, friendly, knowledgeable and listened to me. Without a doubt the best Specsavers I've ever used. The optician was great and explained everything well. She gave me time to ask questions without feeling pressured to rush.The manager was very helpful recommending frames and talking me through the different lenses to enable me to make informed decisions. There was no pressure to buy and I would thoroughly recommend the Godalming branch. Thank you!
June 2023 by Jill Regan-Smith
Wonderful people! Extremely welcoming, friendly and helpful. Great optician, very thorough and patient. So pleased with my glasses and new prescription.Thank you all.
June 2023 by Gary G
Always very happy to visit the Godalming store. Felicity is always a pleasure to deal with and this time great customer service from Charlie and Sarah. Thank you.
May 2023 by Stephen Bassett
Got the glasses I needed and they are great and all the staff are very helpful
