September 2023 by Jane Stanford-Taylor
HORRIBLE RUDE ARROGANT STAFF, the lady was on the phone, talking loudly in a foreign language, rolling her eyes at me as she took my EVRI parcel STILL ON THE PHONE, didn?t scan it and chucked it in the delivery bag, she gave me a receipt without scanning it, dating it or confirming number of parcels, so I gave it back and pointed to the areas she needed to fill in,, she replied in the foreign language CLEARLY CANNOT SPEAK ENGLISH!!! DO NOT USE THIS SHOP FOR EVRI, feels unsafe USE FARNCOMBE POST OFFICE! Free parking outside, much better service and feels safer?.
September 2023 by Diego Ramos
Good service during the day, little bit slow in the evening, and tends to shut the doors 15 minutes earlier than advertised, me and a few friends have noticed that; maybe a change in management? Please advertise correct times.
September 2023 by Harry Nyazai
Some of the staff are incredibly rude. I was asked if you had any lemon juice and the guy behind the till laughed, shrugged his shoulders and said "I don't know" and then laughed about it with another customer.
February 2023 by Rafalala Rafonix
Very rude staff
December 2022 by Sarah U
I echo Radina's review below. Had the WORST experience with the staff here when trying to return an amazon parcel via Evri. The man at the till had a go at me profusely for not doing it correctly when I was trying my best and was overall extremely rude for no reason.I was quite shocked at the service and am afraid to say I will not be returning here until they re-evaluate how they treat their customers.
December 2022 by Vicky Clarke
Really rude staff when trying to use their Evri service. First time the man was really impatient because I had not packed the parcel despite them advertising a no package needed service. The second time they forced me to put the labels on the parcels before they would do anything, despite the machine saying not to do this. The guy made me walk the parcels from one till to another because he could not be bothered to move or help. Terrible customer service, never going to use them again. If you hate dealing with Evri then stop offering it.
November 2022 by Parappa
My Evri return is lost after returning via this shop. Reported to Evri!!!
November 2022 by Peter Griffin
AVOID!! all my Evri returns are now lost after posting them in this shop
October 2022 by Radina Kostova
SUPER RUDE CONDESCENDING STAFF. Went in to drop-off a parcel with Evri, the minute the cashier saw the parcel he changed his behavior. I told him I was there to drop off a parcel but would need to print off the label first and showed him the label. He told me he cannot do that without a QR code in the most dismissive way possible. When I explained I could not locate that and asked him if he knew how to get the QR code, he said no and refused to assist me. Usually it?s okay if staff do not know, but there are nicer ways to treat customers especially if your store says you offer a service online and your staff does not actually know how to deliver the service. I would never shop there ever again. He was also laughing at the previous customer before me. Absolutely appalling way to threat women and your customers.
August 2022 by Matthew Smith
Very well stocked convenience store right in the middle of Godalming town.
May 2022 by Josephine Ashby
Not very happy with certain staff in the store. How can you sack someone in front of members of public. Not very professional
November 2021 by Andrew Morris
I worked here in 2001-2002 when it was a Wine Rack off-licence
October 2021 by Dead Squirrel
Well run shop. Plenty of stock and a couple of decent staff
April 2021 by Eloise Life
I went there on the 22 nd of July and there was no water
January 2020 by MARK TAYLOR
Friendly efficient staff, quick service