December 2023 by Sara Mack
Great friendly and professional service.But please keep your opticians! The staff turnover is unbelieveable.Also please make it cheap to replace lenses on existing frames. This is eco friendly and sustainable. .
December 2023 by Colin Oliver
Took two months to get my glasses. Had to have a second eye test because they initial prescription was wrong. They then had the 2nd pair in the branch without telling me for 10 or 11 days. These turned out to be scratched so had to be replaced again. No contact again for 2 weeks. When I phoned the branch they told me that the 3rd pair had arrived but the frame was broken. Don't know why they didn't tell me that.In fairness, the 4th pair actually arrived a day before they estimated and they did manage to phone me to tell me. Perhaps they're improving.
December 2023 by Bruce Lawrence
Great team at Frimley opticians. Welcoming and friendly without being pushy or over powering. Very nice gentleman who did the eye test and explained everything well. Felt they were all happy to give you time and were helpful. Thank you
December 2023 by Katie Ryan (Media Marketing)
Seen to very quickly. receptionist did 2 quick tests and took all my details. Optician introduced himself, very thorough eye test.
December 2023 by Malcolm Clarke
I saw Alex, Zoe and Mia. They were all most helpful, friendly and explained everything. I was pleased with the price of 2 pairs of glasses I require in this inflationary environment.
December 2023 by Michelle Newman
Everyone very efficient, opticians explained a few things that I was not certain about etc
December 2023 by Stacey
Great customer service very helpful and friendly staff
November 2023 by Richard Morant
Professional service provided by optician
November 2023 by Rosalyn White
I had a cancellation appointment, was there on time, no waiting around and seen efficiently and quickly.
November 2023 by David Payne
Very attentive and thorough.
November 2023 by Anne Hanson
*Good meet and greet. The girls on the desk were pleasant* The appointment was on time* The optician listened very carefully when I explained about my most recent appointment at the eye clinic at Frimley Park Hospital ( I have glaucoma in both eyes and visit the clinic every 3 months) He was very thorough with both my contact lense check and my vision test. He answered all my questions carefully and thoroughly and explained about the change in my vision. He explained more about the cataracts on my eyes and the treatment I was to receive at the hospital for them in 6 months time. It was the first time I?d encountered this optician and he was both charming and helpful.* I needed to have new glasses this time and I was given lots of help whilst choosing them. The girl helping was lovely.* I got a very pleasant surprise when I came to pay for my new glasses as I?d received 50%off because of my contact lense contract and then another discount too. So I got my glasses at a very reasonable price despite having lots of extras.*I was pleased to get an appointment very quickly to pick up my new glasses.* A very productive and satisfying experience.Many thanks.
November 2023 by Jayne Sylvester
Andrew assisted me n 6/11/23 and was very efficient to the point to ask advice and assistance from a fellow colleague on the "measurements" of my glasses
November 2023 by santa kumar
Doctor all services are good,Examine also goodGlass are little expensive for no less income people
October 2023 by Alicja Goldyn
Amazing team, feel very comfortable as first time visiting.
July 2023 by Glenn Berger
Both my wife and I have been customers here for many years. Very friendly, knowledgeable and helpful staff
