January 2024 by Judy Worrall
2 items, one 1st class, 1 Signed for, failed to be delivered within 3 days; you cannot speak to the delivery office, except in person (300 miles away) and cannot query any traceable item for 2 weeks, by which time any recollection of a reason will be long forgotten. 1st class means nothing, an expensive nothing.
December 2023 by Iliana Ilieva
A complete and utter joke. Called, waited AN HOUR AND TWENTY MINUTES only to get through to a very disgruntled employee who didn?t even apologise for the wait and rushed me off the phone. How on earth are you getting away with providing such dismal customer service and NOT delivering mail?
December 2023 by Tris CANSELL
Terrible service. 48hr delivery not even attempted 4 days in a row then item sent to Woking for some reason. Still not delivered 5 days later and no way of contacting them, no email, no phone, no online chat nothing. If you try and make a complaint the service directs you round in circles seemingly to prevent you doing so. By far the worst delivery service of all.
December 2023 by Alex Hood
Absolute shambles. My 48 hour package has been stuck here for over a week. No response from RM on this. It?s unbelievable how they can still continue to take money for a service they are unable to provide.
December 2023 by David Greer
My 48hour tracked parcel was left here for 13 days. When they finally got around to delivering it, went to the wrong address, wasting more of my time to chase up. Don?t know why the service here has fallen so much since 2022?
November 2023 by MrHogzi
I thought the Jubilee MC sorting office was bad but the Farnham depot is in a race to become 1st. Royal Mail really needs to sort itself out. You can't keep charging for a service you can't deliver!
October 2023 by Mick Cook
Totally disorganised, mail piling up, some mail is over 3 days late.
July 2023 by Ben Luckett
Friendly Staff, Quick Service
March 2023 by Boston banfield
Useless opening times. If they insist in opening only 6hrs why don't they open between 12-6 or 1-7 through the week to make it possible for those who work and don't strike all the time able to collect their items.
January 2023 by Mac Notts
Service is fine but disabled parking is non excitant so long walk from nearest car park.
December 2022 by Luke Clements
Opening hours are shocking, no parking, run down and old
November 2022 by Rodrigo Vasconcelos
Essentially useless for anyone who has a week long job, just look at the opening hours listed smh. 8 to 10 on a Monday yet they still managed to leave early. Why bother at all ?
October 2022 by Carole Edgell
Very efficient and easy way to collect my package
July 2022 by muhammad azam Ahsan
Good place but not parking outside
June 2022 by Lee Mitch
Farnham 15 reg Postal combo Van driver, Disgraceful driving through Crondal 1pm 23rd May small, skinny, bald head, aggressive tailgating, several bad over taking attempts. Disappeared down a lane in a cloud of dust. Almost hit oncoming car. This person is a danger to the public!
