February 2024 by Francesco Bonacina
I rang 6 times to move a reservation done by company. Reception never picked up. Terrible customer service.
February 2024 by Charles McCrone
Clean inexpensive and
February 2024 by jamie jackson
Was a nice room. The staff were very helpful with any issues we had.The only downside was finding the entrance
February 2024 by Mark Rutherford
Ideal location for what ww wanted. No hassle , decent price and good parking.Rooms: Clean and spacious.
February 2024 by djslider01
Some repairs needed but clean.
January 2024 by Sue Jones
Spotlessly clean. Lovely friendly staff.Rooms: Predictable in style but that's good, no horrible surprises. Beautiful comfy beds and spotless bathroom. Cannot fault in any way.
January 2024 by Robert Moss
Hotel stay was perfectly fine, as you would expect, the welcoming from the porter wasn't particularly special but fine nevertheless.
January 2024 by Alan Godfrey
Lovely hotel, good size rooms, and good customer service. Tasty breakfast as well.
January 2024 by Toby Roberts
Pre-booked breakfast but was told to go away and come back an hour later ??
January 2024 by Rob Stagg
Lovely rooms,very quiet and the food in the beefeater was spot on.
December 2023 by sana dildar
This has to be one of the best hotels I have stayed in! The hotel was spotless and always clean, the staff were all so welcoming and lovely. One of the comfiest hotel beds I?ve ever stayed in, made getting up in the morning more difficult than it should have been. 10000% recommended!!!!!!!
December 2023 by Richard Rhodes
The room was nice and clean, the family room fitted four of us easily. The stand out positive for me had to be the staff all really friendly and bend over backwards helpful.
December 2023 by Victor Daniels
Great stay. Room was clean, bed was big an spacious. Breakfast was okay but could be better.
November 2023 by Angie Ingram
Room was perfect, breakfast a different matter entirely!! Unable to cook eggs!! Ran out of tomatoes and black pudding, staff under pressureFood & drinks: Not a good breakfast, no staff, no eggs, tomatoes or black pudding
November 2023 by Katie Law
Room only provided with one set of towels and just instant coffee in room for one night stay. On requesting then just one bath towel placed in room, no smaller hand towel. No staff available to ask for extra coffee sachets for the second night. No biscuits provided with coffee facilities. Bed comfortable but only one pillow which was as solid as a rock. Shower good but gel/shampoo dispenser empty. This was supposed to be ?premier plus?. Final straw was that unable to book a breakfast at neighbouring Beefeater because they were understaffed - this despite having paid for breakfast with our nights booking.
