March 2024 by J Baker-Carr (JBC)
First class service
March 2024 by Neil Baker
Excellent service from Farnham Kwik Fit as always.
March 2024 by Mark Barrington
Outstanding service from Tony and his team. Knowledgeable, caring, trustworthy, and great value for money.
March 2024 by Brad Shirreffs
Had 2 new tyres fitted and got a call saying I needed a alightment done on the tyres at a heavy price of nearly 70 quid, but had it done picked the car up and the steering wheel was nearly at a 45 degrees going straight and steering wheel was shaking so rang them up told to come in next day after 12 to get it done so I went in next day at 12 to then be told come in at 4.30 l, can I also add the customer service there is shocking, so I went there at 4.30 had it (corrected) steering wheel still not straight and the shake is as bad so after paying 216 quid for new tires my cars in a worse state than I previously was shocking customer services and cannot do the basics of changing and relightment of tyre correctly avoid
February 2024 by Joe Higgins
Felt like I was pushed into buying a premium tyre I didn?t want. Double the price of what I wanted.
February 2024 by matthew cane
I had 2 tyres fitted for a prepaid arranged amount £103.90 , only to get a phone call telling me that tracking had been seen to at the cost of £69.95. If you are going to do work surely its better to contact the customer and inform them, not just do it and expect payment. A refund for the tracking would be appreciated as i didnt want it.
February 2024 by Ethan Sowik
Super quick honest service.
February 2024 by michael ruston
Great team, affable and friendly. Great service
February 2024 by Sergio Guilherme
Poor customer service. Poor communication skills from the staff. No real care for loyal customers. Avoid unless you have no alternative. Much better customer service from other garages in Farnham or even other Kwik Fit centres in the area.Booked and paid a service and MOT online 2 weeks in advance. Because it was a service and MOT I was asked to leave the car there all day with drop off at 8:30. On the morning of the service I got stuck in heavy traffic due to the roads being very icy and dangerous and was running slightly late. Got a call at 8:34 from the garage saying that I had missed my appointment and had to rebook for another day. I still drove to the garage and arrived there just after 8:40. The manager said again that I had missed my appointment and had to book for another day. Eventually he let me leave the car there in case there was a cancellation and they could fit me in later that day. Got a call at the end of the day from another member of staff telling me that the work had not been done and the next available slot was for 6 days later. I asked to speak with the manager but apparently he had already left. Having been a loyal customer of this garage for 4 years with two different cars having multiple MOTs, services, tyres and brakes done at this centre, I felt there was no real concern for me as a regular customer and no real attempt to try to help me and be flexible. The manager did not even bother to call me himself in this unfortunate situation.I decided to take my car away the following morning and had a MOT done the same day at Kwik Fit Plus in Guildford where all the staff was nice and accommodating despite the fact it was the very first time I went there.Kwik Fit Farnham appears to be busy enough to not need to care for loyal customers and try to be flexible and accommodating if at all possible.
February 2024 by Jon Rush
Good service
February 2024 by Matt Hieatt
I always find these chaps extremley useful and friendly. Use them for tyres and MOT. Bonus is youve got a starbucks nearby while u wait
January 2024 by Sovngarde Angel
Was a bit more expensive then I was planning
January 2024 by Michael Young
As soon as I left the garage, the tyre pressure sensor went off. Kia has stated the sensor was damaged when the tyre was changed
January 2024 by Mike Shorthose
All worked on time and finished early
January 2024 by Tony Inkin
My car was booked in for a tyre check for a slow puncture which was carried out efficiently and without charge including fitting a spare tyre I supplied. Very pleased with high level customer service. Recommend.
