January 2024 by Laura Shackleton
I visited the Farnham showroom today and was served by Nicola.She quickly identified the sort of carpet we were looking for, and we were able to narrow this down to two choices very quickly. We were impressed with her knowledgeable and professional approach.
November 2023 by Rastabilyskank
Went in to the store today to get a new carpet for mum nicky was very helpfull, knowledgeable and professional credit to the store highly recommended
October 2023 by Jean Heselden
We had a great visit to Carpetright Farnham this afternoon. Nicki was very patient and helpful. We were relieved to find the carpet and underlay we were happy with and also arrange a suitable fitting date in October. Thank you Nicki!
August 2023 by cathy a
Niki was very helpful with her advice which enabled us to consider and expand other options. Excellent advice and knowledge.
June 2023 by Clodagh Hill
Andrew is a credit to CarpetRight Farnham, extremely patient and knowledgeable in supporting us with our carpets and laminate flooring choice for our home. Highly recommend, thank you Andrew.
May 2023 by charles greenway
Following a flood I had to replace carpet and vinyl flooring, Nicky and Andrew at the Farnham store helped me with everything and made it very easy.The level of service I received was excellent, I had a very good experience and will be making further purchases from them in the future.
May 2023 by Philip Came Percy
Store attendant/manager very helpful, offering good and knowledgeable advice when choosing vinyl, underlay and carpet for the current project and booking the survey appointment. Thank you.
May 2023 by Philip Vane Percy
Store attendant/manager very helpful, offering good and knowledgeable advice when choosing vinyl, underlay and carpet for the current project and booking the survey appointment. Thank you.
May 2023 by Claire Ruda
Very impressed with our experience in the Farnham store today. Nicky was very helpful and professional in assisting us decide the best options for my rental flat. Lots of sound advice, in-depth knowledge of the product range and useful tips from a lovely lady who clearly wants to achieve the best results for her customers. Highly recommend!
April 2023 by Nicola Banning
Met Nicky today and she was incredibly helpful with great advice. Will be following up on those quotes. Thanks Nicky
April 2023 by Helen&Al
I booked an appt with a competitor and ordered samples from Carpetright and the other one... As soon as I had my samples I got a phone call inviting me to get a free estimate and measure up appointment with quotation. Appointment made and all done and fitted within a month (there was a lot of decorating to do before fitting). Fitting team were brilliant too.I cancelled the appointment with the competitor who never contacted me in anyway - didn't care clearly. I have to say the lady in Farnham was brilliant - thanks for all you help! Carpet looks really lovely!
April 2023 by Rebecca Wylie
Great experience in carpet today. We were helped by Nicky and she guided us through options on bathroom flooring. She was extremely knowledgable and we were very grateful for her advice.
April 2023 by Paul Beesley
Very poor service. Wrong measurements taken for our room so carpet couldn't be fitted. When we eventually had the right size carpet the underlay couldn't be fitted because we have underfloor heating (we weren't asked whether we had underfloor heating). We were told that Carpetright to get a refund on the underlay. The colleague was rude and abrasive and said that a refund couldn't be given in full because we had paid using a voucher (our carpet was an insurance claim but we paid extra). Will never use Carpetright again
March 2023 by Matt Prior
Ordered carpet for two rooms, really helpful assistance from Nicola, really informative and trustworthy advice.
March 2023 by Sarah Rawcliffe
I've had a fantastic experience at this store! A very nice branch full of helpful, friendly staff, but most helpful was Andrew who assisted me today. I explained what I needed, and he took the time to listen and show me products within my budget. He wasn't pushy, just genuinely down to earth, patient and is a credit to the store. I'd definitely come back when I next need to.
