July 2023 by Grace Sinclair-Peek
Very kind and helpful staff. Was very concerned about my elderly mother's prescriptions and they reassured me they would sort out the situation.
March 2023 by Sunita Govind
Lovely local chemist with professional services at every level.
March 2023 by Ciara Walsh
My household all get their prescriptions here and ours are always on time and have everything. Sogol is fantastic and such a friendly person to have as soon as you walk in, and she actually listens to you and engages in conversation as she'll ask about something you mentioned next time you see her, which makes you feel like she really cares and actual wants to help you out. The usual pharmacist here is super helpful too, especially when I am sure we've asked a hundred questions!
October 2022 by Mie Green
Friendly and helpful staff, and that?s why I kept coming back and thought it?s nice to support the local pharmacy even though some things are a bit more pricy than online shops. But now I started thinking about moving to the online pharmacy as I think their stock management is not really good at all. I had quite a few experiences before like they didn?t have specific items on my prescription and they didn?t come for a long time even though they said they placed an order to the whole seller. Ok, maybe it?s Covid. This time they didn?t have one item again for my son and told me they would definitely get it by noon on the following day, but they didn?t have it and blamed their whole seller. Sadly we need that item today as my son is going abroad from tomorrow morning. I wish their stock management was a bit better.P.s. My son has just come back from the chemist with the missing items at hand! Apparently they had the item but they couldn?t find it? Not sure if it?s a good sign or not?
October 2022 by Mark Crombie
Great service today. Took a chance and walked in for the seasonal flu jab. In and out very quickly. Friendly and efficient service.
August 2022 by ace sinclair
Steph, who was doing covid vaccines was fabulous! I have a real fear of needles, and she was super quick, and made me feel relaxed.Was fantastic with my younger daughters to. Will be going back for boosters with Steph again
August 2022 by James Redman
Lovey staff, fast service and good hours. Can?t complain!
July 2022 by Georgiena Griffin
Great service and very helpful and patient
January 2022 by Cristian Cairo
I am so amazed by all polite and kind staff!They are so cherful and professional!I am so amazed by all professionals and how they are making their best to serve their clients!!- In addition:I found a pair of brown glasses near the trafic light and I left them inside the Wallis J. Pharmacy's letter box!Good luck, owner!
October 2021 by Christine Wright
Very good customer service. All staff are helpful. I manage a Retirement Development and Wallis Jones have a wonderful lady called Jan who delivers prescriptions to residents. She's always courteous, respectful, with a compassionate heart; often going out of her way to ensure residents have their prescriptions. We all love Jan. She's an asset to Wallis Jones! ?
September 2021 by Alexander Technique Made Easy Chapman
Usually it is possible to find something good about a business, that has on the whole, left you feeling a little put out. A little less than satisfied. Price is often a contentious issue. Some places will, of course charge you the maximum possible. Within reason, given how expensive life is, we accept it. That?s life. However, there are really few venues in life that make you genuinely feel turned over. If we suddenly feel incompetent, because we got ripped off and we didn?t notice, by a shop, a pharmacist, that foolishly we trusted, fortunately that?s quite rare. This one will smile at you as they take a prescription charge on a £2.50 item. Be amazed when you question why the non branded item is more than the branded. (I saw today that an item in Boots was £1.99 but they charged £5.00. When questioned they lied and said the supplier set the price. Boots revealed this was a lie. Nasty. ) And clearly revel in your stupidity, your ignorance at the way they can fleece you with a cold, professional indifference. If you are relatively positive, perhaps not really streetwise, maybe an honest person, don?t use this pharmacy. Trust me when I say, I?m probably quite streetwise. These guys outfoxed me. My only hope is they won?t fool you!
July 2021 by Justin Johnston-Taki
Fantastically easy to get COVID lateral flow test. Janvi in particular is an absolute star!
February 2021 by Jillian Allbut
Can't praise this Pharmacy enough! They were kind and helpful to my Mother, delivering her medication regularly and on time and other necessaries as required. The staff were responsive and courteous whenever there was a change in medication. Thank you so much. You are a valuable resource for Hinchley Wood and long may you continue to be there!!
February 2021 by Hannah Walker-Smith
I used this pharmacy for the first time to collect a prescription. They were unable to provide the full prescription and asked me to return in a few days for the remainder, on return I was informed there was an issue and they wouldn?t be able to provide the rest of the prescription.After having to get a new prescription to get the remainder (so now paying for it twice), I phoned them to ask for a refund on the tablets they weren?t able provide and was told they now had the medication in stock and I should?ve phoned them, despite earlier being told they wouldn?t be able to get them in.I don?t like supporting the big chains, but in future I?ll just stick to Boots in Claygate.
February 2021 by Sue Ingrey
wallis jones pharmacy provide an outstanding care for me my medication is done and delivered when i cannot get there they provide a personnel touch to my wellbeing i suffer mental health and copd they are very polite and offer an outsstanding care to patients when you cant get a doctor appt i would struggle without there advicce and care thankyou to all staff at the pharmacy