August 2025 by Arabella Burns
Staff were all friendly and helpful, and the store was clean.
August 2025 by Leeroy king
This 5 star rating is specifically for the security guard named Lee at your store. He always makes me feel welcome. He shows me great communication and customer service, which I have also observed him showing to others. He shows commitment to his job and fantastic security. Your store is lucky to have him. Thank you
August 2025 by Courtney Ellis
Always a pleasure to shop here. Friendly staff
July 2025 by Jim Lowry
Well laid out, easy parking for disabled drivers
July 2025 by Bob Burman
Very helpful staff
April 2025 by Nicholas Nunney
Sadly didn't have the items I wanted
April 2025 by Andrew Walker
Very good ?
April 2025 by Ian Thorburn
Got a nice hot water bottle, but they don't sell number plates.
March 2025 by Shajib A Riyadh
Great service and car parking 90mins free.
March 2025 by Keith Clare
Disappointed by the lack/quality of vouchers.
March 2025 by Norlia S
It is a convenient location in Esher. I do my groceries shopping in Waitrose and buy anything I need. The reason why I give 4* because the last time I needed to use the toilet and it was not available. There's something lacking in providing facilities for the loyal customers. The staff were not very apologetic either when they responded there was no toilet.
January 2025 by Barry McCance
Has Waitrose changed their supplier on their frozen cocktail sausages? Pastry not the same and cases split.
January 2025 by Rhiannon Jones
The staircase in and out is a bit narrow, no available customer toilet during internal construction work is being done, slight inconvenience.
August 2024 by Rafa? Pyzowski
I come to the store the door is open I go in I walk around the store I look for straws for drinks I find straws a store employee comes to me asks how I got in I tell him the front door is open so I went in and she tells me with a grudge that it will open in 5 minutes and I have to go out and wait outside. I left I didn't buy anything and I don't intend to come back
July 2024 by Farhad Ally
Rude staff. Needed help At self checkout counter. Your staff member (older oriental woman) shouted from a distance ?what?
You may want to train your staff how to speak to customers. Unacceptable and rude.