December 2023 by Shaun Bradley
Agree with all the negative posts. AVOID AVOID AVOIT! Horrendous!!
December 2023 by Megan May
Do not post anything valuable here!!Even signed for, 3 times I've had items go missing from this store, only this store (i use many post offices locally) the tracking starts and ends at this post office and they are no help at all! Need to be investigated as someone may be helping themselves to the parcels...
December 2023 by J Chan-el
Please take the post office license away from them. Their CUSTOMER SERVICE is disgraceful. They are opened willy-nilly style when they fancy working so people just turn up and there?s no one there to take your parcels. PLEASE REVOKE THEIR POST OFFICE LICENSE ITS A DISGRACE.
December 2023 by Florian Wolf
Unnecessarily rude and unprofessional every time I've visited. Customers should feel able to ask questions or use the service without being reprimanded.
October 2023 by Mark London
The rudest slightly older post office counter staff I?ve ever had the misfortune of queuing up toAbsolutely everything I asked or needed was far too much taxingOne of thoseSORRY COMPUTER SAYs NOyeah ok I just jumped in the car and went to Surbiton post officeWhere i received good service with a smileWhat a difference
September 2023 by Prohaus
Worth post office facilities ever. Closes whatever time he wishes, always rude and unhelpful.
August 2023 by Rob H
Rude staff, went to drop off a parcel and before I even approached the counter was shouted at that the PO was closed. It was only 430pm and the Royal Mail site says open till 5pm. Guy was so rude, just gestured me to go away
July 2023 by Ash
Unbelievably bad customer service due to having a monopoly over the local area!
July 2023 by Michelle Dand
Shocking service! Closes before 5pm. States on a piece of paper that it closes at 4.45. Went in at 4.41pm and he told me had already closed. Absolutely ridiculous. They should be ashamed of the service or lack of that the man gives there.
June 2023 by Amrita
I would rate 0 stars if I could. Old man who works there has a disgusting attitude and is just downright rude. Avoid at all costs and go to another post office if you can
September 2022 by Lorraine Mock
Extremely rude Post Master.... manners cost nothing and to be in a customer facing role with this attitude is a disgrace.
August 2022 by Jorge Arraya
This is the third time I?ve arrived before the closing time only to find they guy is not there. When he is there, he is very rude. Come on Royal Mail, find another franchisee!
July 2022 by martin kirk
Horrible attitudes, poor service and they often close the post office before the posted time
July 2022 by Nigel Gooding
I find the HW Post Office very practical and provides a reliable service. The postmaster is always willing to go the extra mile to ensure the items I mail are processed professionally. Have always received friendly and courteous service. Would be lost without our local post office !!!
June 2022 by Pause Books
I?ve had consistent issues with this post office saying that online it is open but arriving and it is not open. Staff are always rude when you ask them to correct this as well. Avoid if you can