August 2025 by Diamond Roofing
Great place to go
August 2025 by Bruno Rosa
The lady very rude And lazy
July 2025 by B\u0026B Invester
extremely disappointed with the behaviour of a staff member named (KEERTHI) at the Claygate Co-op (Hare Lane). His attitude was shockingly rude?he spoke with no basic courtesy, no sense of how to deal with customers, and absolutely no professionalism. It felt like he thought he owned the place.
This kind of behaviour is unacceptable from anyone working in customer service, especially in a community store. I request that Co-op management review the CCTV footage of his interaction with customers and take proper disciplinary action. This isn?t the first time. Verbal complaints have already been made to other staff members about his behaviour. Unfortunately, nothing has improved. Either he needs serious training in how to speak to people, or he shouldn?t be working in a customer-facing role at all.
The Co-op brand stands for fairness and respect. Staff like this go against everything your store claims to represent.
March 2025 by Andrea Kovács
Some of the workers have very poor management skills and negative attitude I was a daily costumer but not anymore
February 2025 by Jamie Warner
Got charged twice at the checkout, tried calling and they put the phone down before I can speak. Not impressed.
November 2024 by Kasia Junkiewicz
Coop should be recruiting more experienced people, lady named Bala should be trained asap. To be honest I feel like she's treating European people differently and I also feel like she should so being rude to customers .
September 2024 by raluca tomas
I tried to buy a scratch card for myself, I was with my daughter and I have asked her which one should I get . Because I have asked her, the cashier refused to sell the scratch card saying he suspects proxy sale.
Never encountered this ever .
I even explained it?s for me and not for her.
Incident happened on 23/08/2024.
July 2024 by Emma Donegan
Went shopping yesterday and today and shelves mostly empty. Everything out of stock.
April 2024 by Poppy Guest
Quite a good shop, quite expensive though and some food been left too long in the shelves. Otherwise, good coffee machine and nice staff.
February 2024 by Peter
Got most items that we needed, friendly staff, can pick up Amazon parcels there. Open till late, 10pm
June 2023 by Bernadette Cleaver
Great handy store
June 2023 by Poppy Sheppard
Staff are usually lovely and very helpful but I just got screamed at twice. I paid with cash on self checkout and it didn?t give me the option to buy a bag but I had too much stuff so just got one. A women working there stormed over shouting did I buy a bag I said no it didn?t let me she walked away to serve someone else. Unsure what was going on and needing to get home I turned to leave as there was no sign of her coming back. Only to hear her shouting and screaming excuse me come. Back and pay for the bag. I bought over £18 worth of shopping 5p 10p whatever it is doesn?t inconvenience me so didn?t need this screaming. I turned to her and said well you just walked away what am I meant to do I can?t scan it can I here?s 20p and walked out. Serious lessons in customer service needed I?ve worked in the industry for 6+ years
April 2023 by Christopher Spiller
Always find the things that I need.Reasonable prices.
April 2023 by TheRandom King
Great friendly staff. This is a very busy co op in clay gate. Because it is so busy, you may find it has limited stock as things get sold very quickly. It has on road parking. You can get a very fast home delivery from your major online food delivery service.
December 2022 by Naomi Hartridge
Friendly enough staff, but there?s no element of efficiency. Staff will walk past a long queue of people waiting for one open till and not think to assist - expect long waits during busy periods
