November 2023 by Holly
Always closed over lunch with varying closing times depending on the day with no notice. Stock levels low generally. Also they had my prescription for a week, and only dispensed it when I called them to check. I contacted boots directly about the unreliable opening hours and no-one got back to me. This branch used to be pretty good but has gone downhill.
November 2023 by Lou Hunter
Absolutely impossible to get a hold of anyone in the Pharmacy - they never answer the telephone and the service has really gone down hill - would not recommend
November 2023 by N Simpson
Poor service that is when the store is actually open. Constantly closed with scribble notes on door. Enough is enough I won't support it anymore.
October 2023 by Luke Clark
Was meant to have my flu jab got they are on time and where in 45 minutes and they did not open
May 2023 by Tanya Gore
Quite a big store with lots of selection. The staff at the pharmacy are very helpful. There is also a photo printing machine but it's worth checking if it's working before ordering to collect, as when I last tried it wasn't working so I had to go somewhere else.
May 2023 by Fadia Hasan
Love to deal with boots esher ,iv been with them for nearly 17 years ,high professional team and all good and polite its a shame we not can see some of the staff cause they left for good .
May 2023 by GPR's
Always out of stock
December 2022 by Elliot Fudge
Always great service from Andrew, Sally and the rest of the team ?
October 2022 by Justin Johnston-Taki
Very can-do when there was a problem with my delivery - ask for Cesca, she?ll help you out and is a great member of the team!
July 2022 by #Phoebe plays
Mostly positive experience at this Boots as have been going for many years. Shame Chris the original Pharmacist is no longer there as it felt like you were more important as a local customer and more of a sense of community. More recently the debacle of trying to get HRT prescriptions filled is like Russian roulette. There is never a good time to ask for your next refill, as no stock but more importantly this is not communicated until you go into pharmacy and ask for it. It is a shame that communication is not more important and a resolution can be found sooner then when you have run out of your current HRT prescription.
April 2022 by Mrs Hookway
I found the assistant June most helpful,
she quickly and kindly went out of her way to find what I was looking for.
July 2021 by Ionut Zamfir
Good place!
September 2020 by Claire Walsham
Extremely helpful pharmacy staff - Debbie, on phone, then Samina, in person - who seemed just as determined as me to help find a solution for my elderly, recently widowed aunt who has a complicated repeat prescription which includes a "Special Item" from Kingston Hospital.Can't fault them and HIGHLY RECOMMEND
September 2020 by WorldzGone Z
After queing outside 4 20mins.. I managed to get in.. Found all the bits I needed.. Went to the till 2 be told.. Card only.. A total waste of my time.. No sign was in the window stating this! I'm utterly fuming! I needed to get stuff 4 my kids.. May I suguest u put a sign in the window.. So other people don't waste there time..
July 2020 by Babz Trembley
The Boy with blue glasses and blue nail varnish etremely unhelpful, rude and petty. Very unprofessional, tried to start an argument with me, a customer!!! Bad bad attitude. Never going back.
