Very helpful young lady this morning helped to sort out a problem regarding cancellation of my contact where I could not be located on the system. Apparently there was an upgrade 6yrs ago and my details were on this system. I was not sorted until an official complaint was made where that person was able to access the... read full comment
July 2025
Staff are reluctantly helpful. My major concern however, is how the advisor physically took my card off me and looked at ALL of my card details (including the 3 digit security) then made me verify 3 times with my card in the machine and pin.. NOT OK.. my bank said they should not be taking hold of your card..The staff member... read full comment
December 2024
Always takes forever to get anything done. The staff always say 10 minutes and 40 minutes later you are still there. The pricing always seems totally random, never the same price twice even on the same day.
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