September 2025 by Barbara Deacon
Staff dealt with my eye problem very well. At the
Moment waiting on my new classes.
September 2025 by Sarah Turner
Took my daughter's glasses in as she had managed to unscrew the arm off. Left them for an hour and came back to them fixed and good as new. Wasn't sure if opticians still did repairs like this but it turns out that they do. Very quick and easy and there was no charge. Great service, thank you!
September 2025 by Claire Yeoman
Fantastic service by the lady on the shop floor, helped me choose my glasses and was very helpful nothing was to much trouble
September 2025 by Jackie Verlander
Fantastic optician - so helpful and knowledgeable
September 2025 by Helen Prior
Given an appointment within a couple of days of requesting. Lovely staff, so helpful.Every member of the team went out of there way to help me . 10/ 10
August 2025 by Mark Thompson
Thurka was extremely helpful, explained the prescription and treated an elderly, disabled client with great care and attention.
February 2024 by Sue Mounsey
1st visit to Epsom branch , So far so good. My experience was not like the negative reviews on here, but iv yet to pick my new glasses up. I can only say I had great service , no waiting an very pleasant staff, Rashima who served me was very friendly and very helpful and made me aware of the best deals available to me , I shall keep returning to Epsom branch Ashley centre again. If all goes well with collection of my glasses I shall be a happy customer.
June 2023 by Katie Newman
It?s unforgivable the lack of urgency to pick up the phone, I?ve experienced this several times with Epsom vision express. And it raises a certain amount of anxiety in me, as vision allows me to experience life, and I cannot get a hold of the branch to ask questions , it?s truly disappointing. This branch does not take vision seriously, and I?m considering changing opticians at this rate. Unfortunately, very disappointed with their services
February 2023 by Bruce W
Very impressed with my eye test and the 3D scan which detected something requiring further investigation. I recommend adding the scan.
February 2023 by Ryan Watts
Friendly enough but never seem to answer the phone!
February 2023 by Br
Very impressed with my eye test and the 3D scan which detected something requiring further investigation. I recommend adding the scan.
December 2022 by Denny
I already had my eye prescription so didn?t need an eye test .I was served by a lovely lady she helped me choose 2 sets of glasses for reading only . There is a wide range of frames to choose from to suit all budgets.
November 2022 by Mark Batchelor
Very attentive and great customer service. Having my annual eye test I chose to have the OCT eye scan (3-D image within your eye). Impressed with the time and care given to explain the health of my eyes along with the advice and guidance to ensure I maintain good eye care.
June 2022 by marion barrett
Very helpful when choosing frames. The eye test was very thorough and I can away feeling confident that I had made the right choice. However compared to other companies the cost was much higher.
June 2022 by Hentrics Seemampillai (JNJ Hentrics)
I have been waiting over 3 weeks replace my broken frame, still they haven?t got it, they don?t answer the phone at all! Not sure why they call express! Despite charging premium! Very disappointed!
