Shoe Stores in Epsom, Surrey

“had the pleasure of visiting the Jones BS recently and was truly impressed by the exceptional service provided by the two ladies working there!!!!

They are both fantastically talented—polite, professional, and genuinely eager to help. From the moment I walked in, their approach was warm yet efficient, creating an atmosphere that made the shopping experience thoroughly enjoyable.

I was looking for a particular pair of shoes, and although my size wasn’t available in-store, they promptly arranged to have them ordered from another branch. Before doing so, they thoughtfully had me try on a similar style in-store to confirm the sizing, which showed real attention to detail.

When the shoes arrived, unfortunately, the factory had sent the wrong size. On returning to the shop, I was once again met with their outstanding customer care. The situation was handled with what I can only describe as military precision—swiftly, smoothly, and with absolute professionalism. Their calm and capable manner turned what could have been a frustrating issue into a seamless resolution.”

“Thank you very much to the lovely person who spent so much time helping me find a new pair of work shoes! He was very helpful, listened to all of my needs and didn’t rush :)”

“Can't fault the staff, they are great, especially given the amount of returns I do ! ?
Mens wear is a bit lacking but generally quite a handy store.”

“As an occasional wheelchair user, l was impressed with the help and consideration given to me in the lingerie department and pleased to find a wheelchair accessible changing room.”

“I visited JD Sports Epsom Sunday 22/01/23. The staff helped me find a pair of trainers that I was looking for my daughter. The staff were lovely, friendly, polite & very attentive. THANK YOU”

“Good selection of sports products.There are some bargains if you're willing to spend time and the store is situated in the Ashley Centre.Footwear range is surprisingly broad and includes a range of walking boots etc..”