July 2025 by david stedman
Consistently excellent service, even though I'm often only spending a few quid. Always helpful and speedy.
February 2025 by Frankie Norman
Fast customer service would highly recommend, you can also check stock online in a out 30 seconds to avoid disappointment ?
January 2025 by adis le
I like all the staff in Epsom Screwfix either morning or evening shifts. Most of the staff have general knowledge about the products, they always kind and helped me to choose which things has better value and explaining the purpose of some products from heavy tools to tiny screws. Super helpful and saves time to return unwanted things. Many thanks for all the help and kindness!!!
September 2024 by Will Cottee
I was served by Abi today. I went in with less than half a clue on what I needed, Abi was patient with me and ended up getting quite a few items for me to consider. Ended up buying what I believe is the right part. Happy with customer service
June 2024 by Andrew Jones
What a great experience - the staff are so friendly and it's always nice to see a smile ? first thing in the morning. This branch is 10 out of 10.
May 2024 by David Nash
Always good service, friendly and helpful staff, excellent.
December 2023 by Anthony Houchen
Typically screwfix store shame no catalogues but staff helpful.
November 2023 by Lucy Lee
Good customer service and handy location.
August 2023 by Google user
I booked my stuff out on line received a text claiming my stuff was ready to collect stood at the collection point waiting. Staff ignored me until I confronted them instead of an apology one of the counter staff claim it was my fault that no one behind the counter asked if I needed any help or any service even though I moved out the way of one of them who walked pass me on returning back to the counter then ignored me.\\nSuch terrible service and a typical rude staff\\nThe manager was serving he said nothing the only one who had a decent attitude was the lady that works there, I will never go to that store again as they are C##ts.
August 2023 by Alistair Loxley Ingrey-Studd
I booked my stuff out on line received a text claiming my stuff was ready to collect stood at the collection point waiting. Staff ignored me until I confronted them instead of an apology one of the counter staff claim it was my fault that no one behind the counter asked if I needed any help or any service even though I moved out the way of one of them who walked pass me on returning back to the counter then ignored me.Such terrible service and a typical rude staffThe manager was serving he said nothing the only one who had a decent attitude was the lady that works there, I will never go to that store again as they are C##ts.
May 2023 by N H
Very helpful staff.
April 2023 by Ali Khan
Very rude lady duty manager who was very discriminating, loud and continuously embarrassing us infront of other customers to make her point. Even refused to not let us make a purchase without any valid reason. Was screaming across and making comments to us even when the other duty manager was checking us out. Very unprofessional.
March 2023 by Jeremy Willems
Efficient and price friendly place. Staff also always great
February 2023 by Drunkenwizard
Amazing atmosphere, friendly staff, fast picking too 5/5 recommended
February 2023 by mark baxter
Great prices and choices