August 2023 by Google user
I booked my stuff out on line received a text claiming my stuff was ready to collect stood at the collection point waiting. Staff ignored me until I confronted them instead of an apology one of the counter staff claim it was my fault that no one behind the counter asked if I needed any help or any service even though I moved out the way of one of them who walked pass me on returning back to the counter then ignored me.\\nSuch terrible service and a typical rude staff\\nThe manager was serving he said nothing the only one who had a decent attitude was the lady that works there, I will never go to that store again as they are C##ts.
August 2023 by Alistair Loxley Ingrey-Studd
I booked my stuff out on line received a text claiming my stuff was ready to collect stood at the collection point waiting. Staff ignored me until I confronted them instead of an apology one of the counter staff claim it was my fault that no one behind the counter asked if I needed any help or any service even though I moved out the way of one of them who walked pass me on returning back to the counter then ignored me.Such terrible service and a typical rude staffThe manager was serving he said nothing the only one who had a decent attitude was the lady that works there, I will never go to that store again as they are C##ts.
May 2023 by N H
Very helpful staff.
April 2023 by Ali Khan
Very rude lady duty manager who was very discriminating, loud and continuously embarrassing us infront of other customers to make her point. Even refused to not let us make a purchase without any valid reason. Was screaming across and making comments to us even when the other duty manager was checking us out. Very unprofessional.
March 2023 by Jeremy Willems
Efficient and price friendly place. Staff also always great
February 2023 by Drunkenwizard
Amazing atmosphere, friendly staff, fast picking too 5/5 recommended
February 2023 by mark baxter
Great prices and choices
May 2022 by Roshan S
Efficient and friendly team at this branch.
December 2021 by Brian McCormick
Screwfix is excellent all round for quality, efficiency and price. The Epsom store in particular is brilliant. The staff are welcoming and eager to help whether you are DIY or trade. Connor today was superb in trying to find a particular size of flat washer!!!
October 2021 by Valerie 18
Today I was served by Connor who went above and beyond any other Customer Services I've received in such a long time. Always helpful staff at this branch of Screwfix where I can get so many DIY and trade products. Easy parking. Thank you.
September 2021 by Lauren Cipolla-Lee
All the staff here are very helpful, they go over and above to help find the product that you need. They are so proactive and patient too. I highly recommend their services!
July 2021 by Sue Clark
Went to get several electrical bits for my kitchen refub, not all in stock, they ordered them and had then following morning. Excellent customer service
July 2021 by Evaldytis
ordered online. after 5 min got text msg that order is ready for collection. collection was prepared nicely in the box. happy
March 2021 by Luke Stanley
Just received amazing customer service from Dave & his team at the Epsom Screwfix. We're in a time where there's not much to be happy about but having had a really positive click and collect interaction from Dave and his team today has been the highlight of my lock down Wednesday. Really friendly and personable, there was a problem with the order that was effortlessly sorted without a fuss. Thanks Dave!
September 2019 by Hayden Leach
Great staff. They are friendly and helpful.
