September 2025 by karen Hill
Good quality produce with brilliant choice.
September 2025 by Toby Easterling
Nice large Sainsbury?s unfortunately no fresh meat counter, not as clean as others but I imagine that?s down to not enough staff
August 2025 by Rossi Kwan
Could Sainsbury sell the saveloy sausage in most of the shops, it's really hard to found and this sausage is delicious for just pan fry, thks
O2 Wifi signal is too weak for a mobile to scan the barcode by using smartshop.
And also, the mobile signals not good enough to use while scan the products by using smartshop,
Please enhance the mobile signal & wifi signal coverage, thks
August 2025 by Kat B
Always well stocked send. finally started to have more tills open. Tills with humans not self serving checkouts. Free car park for 1h is a bonus.
August 2025 by Stephen Kinsey
Very clean store and friendly staff. Well stocked and all fruit and veg looked very fresh
August 2025 by Les Freeland
Good range
August 2025 by Sienna Clark
Great range of stuff. Lacked on the back to school front! Get restocking! Your adding to young mums anxiety levels!
August 2025 by Marius Stefan
Good range of products, enough stuff during day time.
August 2025 by Jazz Chaudhri
Very bad customer service experience!
I asked 4 people where I could find bread crumbs in a packet and was sent in different directions
Thought customer service would be more helpful but again sent to a different isle without any guidance and the women at the desk being damn rude!!
August 2025 by Priscila Paloumbis
Well done to Sainsbury for providing chairs to allow people to have a seat and relax a bit
August 2025 by Liz Liz
I have just spoken to a very distraught woman who was threatened by the customer service manager!!! She did nothing wrong but was upset by the fact that she was assaulted by children throwing eggs at her, they were allowed to get away with it AND stolen goods, the CS manager wanted to call the police because she was being loud and disruptive.
I think the CS manager needs to be taught how to deal with upset customers. Very disappointed Sainsburys Kiln lane. Shame on you!!
August 2025 by Lorna Shearer
I have just been assaulted in the kiln lane store by children that have been causing trouble for a while. When I spoke to the customer service manager all he was concerned about was I was shouting, not taking into account that I had egg thrown at me and being mentally and physically distressed . Your security let them just leave with stolen goods but I was threatened with police. Obviously it?s easier to intimidate a middle aged woman and be scared of children. Stay away
August 2025 by John Shearer
Sainsbury's cares more about shoplifters than its loyal customers!
August 2025 by Michelle L
Convenient and nice for shopping
August 2025 by Leanne de Araujo
Helpful staff. Shopped here for my job.