March 2024 by Alan Trewhitt
Easygoing Hotel close to shops and pubs.Rooms: Functional, clean with tea/coffee and hair dryer. Beds comfortable. No air conditioning so rooms can be hot or cold.Walkability: 15mins walk into town centre
March 2024 by Ben Middleton
Clean and well put-together hotel. Really enjoyed my stay here and would definitely choose it again. Definitely worth the price we paid. Aaron on reception was exceptional and made it a really welcoming environment.
March 2024 by Sophie Miles
Stayed at this hotel for a work do. The reception staff were amazing and very welcoming!! Will definitely stay
February 2024 by David Barlow
Fabulous rooms and good staffRooms: Nice and clean ?
February 2024 by vernon bond
I visited The Haywain restaurant which is the same company , and establishment : NOT the residential part of this place . The restaurant provides VERY good value . The staff are very busy and helpful . Free car parking ( onscreen listing) is Exceptional in Epsom.
December 2023 by Will Boucher
Not often you arrive at a hotel and can sense the number of overdoses that have happened there.Rooms: GrimNearby activities: Kebab shopsSafety: LimitedWalkability: To what?Food & drinks: A vending machineNoteworthy details: The stains. So many stains. On the walls.
December 2023 by Nick Mackie
Disgusting. No heating, damp, mold, broken lights, hairs in bed and bathroom. Flaking paint, dirty walls, carpet bubbling up, damaged door shoddy repair.Worst premier inn I have ever stayed in. Do yourself a favour and avoid. Pretty obvious no room checks have been carried out when the milk provided is rancid and off.Needs complete refit. No one is at reception so I left without staying the night.
November 2023 by Grant Hughes
The heating was not working and 2 ceiling lights not working. The fan in the bathroom didn't turn off when wr switched light
November 2023 by Matt Smith
Cheap & cheerful. Great location for places like Chessington World of Adventure. Decent service, clean but basic rooms & plenty of teas/
October 2023 by Jem
Great price to stay in a clean hotel, staff extremely friendly will definitely go
September 2023 by Y611AHliams
Have stayed at this particular Premier Inn twice, firstly in 2017 and then again earlier this year as I attended Doctor Who conventions at the nearby Epsom Playhouse on both occasions. It?s not bad but then again it isn?t great either as it falls short of the usual standards you would expect from staying at a Premier Inn. It feels dated and needs to be brought up to date in order to attract more guests during busy periods, and this is certainly true of the bathrooms in all the rooms in that no effort appears to have been made to update them in keeping with the new style of accommodation. The free wi-fi did not work to its full potential in that when trying to get connected I wasn?t able to as the reception was weak and so I was forced to give up. The nearby Brewers Fayre pub restaurant seems to lack any sort of character or atmosphere, that plus the full range of breakfast options weren?t available in that sometimes sausages and scrambled eggs were not even being served on certain mornings. But worst of all was when I attempted to register my car registration details at reception on the evening of my arrival for my second stay - it did not go through properly and I received a penalty charge notice a week or so later, meaning I had to pay a fine for being illegally parked without my knowledge. This annoyed me no end and I reluctantly decided as a result to not ever stay at this hotel again.
September 2023 by davyrich15
The reason we use Premier Inns is because of the comfortable Hypnos mattress give you a good nights sleep. They have changed their supplier to Silent Night which are not as comfortable and woke up with back ache. They are no longer Premier Inns, need to change their name to Average Inn.
September 2023 by Angelina12345678910
The room was very dusty not clean underwater under the bed an toilet paper there was poo am blood on the bed bathroom was not clean couldn't bring my self ro use it I will never stay again as it was that durty
September 2023 by Tracy Heaton
Usual PI for comfort, the only thing that wasn't great, was really noisy pipework running through the bathrooms, so when water running in room above, the pipes gurgled loudly for quite a long time, not great in the early hours. Nice restaurant next door, friendly staff.
September 2023 by Mark Borrington
Usual standard room for a Premier Inn. Let down this time by no functioning Aircon and dim lighting in
