August 2023 by Linda Wright
Really helpful assistant and love my purchase!!!!!
June 2023 by steve corbett
Been shopping here for years, as my wife has several Pandora items which we add to regularly. However, they had a 'buy two items and get the third free' offer which I found out about after my visit, nobody informed me of this when I purchased the two items. Also, the helpful lady sales person offered to mark the underside of one of the bags so I could distinguish the two items I had purchased (one was for a mum, so she marked the bag with an 'M') without unwrapping them. The problem we had was, she had marked the wrong bag! So my daughter gave her mum the 'Forever Together' charm and I presented my wife with the 'Mum' charm. Sometimes expecting other people to get things right, shouldn't be relied upon!
April 2023 by Kev Allbright
Really helpful polite and friendly staff. Pleasure to shop here.
February 2023 by Adnaan Uddin
Can't go wrong with Pandora
October 2022 by Saska Smyth
Lovely new range coming in. Very friendly and helpful
October 2022 by Julie Harvey
What a lovely store, i have been meaning to leave a review for a while and kept forgetting but thought I must! I was in a few weeks ago and from start to finish I had such a wonderful time shopping and being shown all the beautiful charms, the service was wonderful and all the lovely ladies were so accommodating and helpful. I?ll be back in soon to start my Christmas shopping.
September 2022 by Louise Brown
Excellent customer service!
August 2022 by Kim Hawkins
I?ve shopped here loads before. Today I was starting Christmas presents and went in to get 4 birth stone charms. I was served by a blonde lady with glasses, didn?t catch her name. I requested May, July, October and November charms. She then returned with 4 charms, two of which were the same colour, I questioned why they were the same colour and she said I asked for 2 Octobers. The colour was yellow which isn?t even October but November, and she had made a mistake. Without apologising she told me to calm down, I asked her what does she mean she then told me to calm down again and said they are understaffed. Not once was I rude to the lady nor did I raise my voice. I?m a sales person myself and can understand how frustrating it is when spoken to in horrible manor. I would never speak to my customer how she spoke to me. I told the lady not to worry and walked out this resulted in an order loss of £140! I?ve never been spoken to in such a rude and abrupt manor and this will put me off entering this store again.
June 2022 by Jennifer Oneil
Good choice nice staff helpful
March 2022 by G_A_B OFFICIAL
Big thank you to the ladies that works for Pandora Epsom for sorting out my order so quickly at such short notice so that I was able to collect it before the store closes because I really needed it for that day thank you.
February 2022 by Grahame Elford
Visited a couple of weeks ago planning to buy my daughter a birthday present.They have some beautiful jewellery ranging in price.The staff were very friendly and happy to let my daughter try on a necklace she liked even though sadly she decided that she didn't like it.We may well go back to see if we can find something else instead.
August 2021 by Karen Gibbs
Lovely this shop and the staff are always helpful and friendly.
July 2021 by gary walker
Rubbish don't order online, they call you to say your order is ready after you have paid for it online, to find out you travelled to get the items to find they don't have them in stock, very poor
July 2021 by Rita Fulton
Present for mother's day had to wait until they reopened changed it no problem
September 2020 by freightRail Productions
Terrible. Can't get a simple on line order correct, can't manage to put earrings in an earrings box, then try to fob you off by saying they can't deal with an on line shopping order in store! To be fair, it is over priced base metal that trades on its name being trendy. If it wasn't a present for someone that really wanted it, I would waste my money on this tat!