October 2023 by Tiantian Sun
So nice experience here. Especially Ian, he is very professional and made all-out efforts to help me. Very helpful.
October 2022 by Doug Mawdsley
An understaffed shambles! Have been lucky enough to avoid the need to visit for many years. I opened my business account here and it's still held at this Branch. I needed a letter to secure an overseas order. I got in the "queue" for the help desk, but predictably with only one desk open, one difficult enquiry tied it up for the foreseeable future. Still not even at the front of the line for help and parking about to expire, I spoke to a lady at the teller desk who had been trying to help the help desk, thus it appeared she was the senior person. She point blank refused to help or hear my requirements, for business you go to the business centre apparently. Well that's fine but surely under any circumstances it shouldn't take me 30 plus minutes to get to that stage?I'm sure there's excellent and helpful staff here but this was a thoroughly unnecessary unpleasant experience.
April 2022 by Paul Santos
Fantastic branch and very friendly staff! Always ready to help, couldn?t wish for any better from your local Lloyds bank, 5 star experience all the way ??
February 2022 by CJ H
Constant long queues, understaffed and unhelpful. Terrible service every time I visit even being told ?no? when asking for help, despite the machines never ever working. Go and use the Banstead branch - so much more helpful and friendlier staff.
July 2021 by Mon W
The best customer service from start to finish. Everyone is so helpful and kind. I had an appointment with Yann about my account and received great guidance! Would highly recommend booking an appointment if you want to try and get your finances in order. No judgement and will definitely book again for a follow up. All in all, best Lloyds Bank branch i?ve come across.
July 2021 by Monica Wyithe
The best customer service from start to finish. Everyone is so helpful and kind. I had an appointment with Yann about my account and received great guidance! Would highly recommend booking an appointment if you want to try and get your finances in order. No judgement and will definitely book again for a follow up. All in all, best Lloyds Bank branch i?ve come across.
July 2021 by flippit
Excellent service and friendly staff.
July 2021 by richard
Decent service
January 2020 by Alex Epsom
Helpful staff, very professional.
February 2019 by Nuno Afonso
Rude costumer service! Not helping at all!
January 2019 by Cafe 90s
Helpful staff, very professional.
May 2017 by Sami Arf
Amazing helpful staff, very patient, good customer service.
February 2017 by Iuliana Biro
MegértÅ?, gyors,udvarias,tisztelettel jól megszervezett ügyfélszolgálat.Köszönöm
April 2016 by Greg Stiles
Staff always helpful, service is usually quick.
