November 2022 by Anna Marrero-Sosa
Very helpful staff.Sorted a online order error in a professional manner
October 2022 by Margaret West
Staff very helpful, did not feel rushed at all. It was my second time there and will definitely be going back. ?
April 2022 by Claire Heath
Was served by a extremely polite and helpful man by the name of Paul. The whole sale went smoothly and I walked away a vry happy lady.
July 2021 by Anna Hills
Purchased some good quality leather Gabor boots. Not cheap but that's what you pay for good boots. Am hoping they will last a long time so worth the expenditure if they do. Staff were very helpful and I felt like I had a personalised experience. Am happy to buy from Jones again.
July 2021 by Seth
Whole shopping experience ruined by one staff member who treated us very condescendingly and tried to sell us the more expensive option at all times, being very pressuring and manipulative and then trying to sell us extras by making us feel like fools if we didn't buy them.Other lady on shift was quite nice, but seemed her opinion was just overlooked by her colleague. Expect a really uncomfortable experience if said staff member is around.
July 2021 by andy hartshorn
Complete madness you can't try on a pair of shoes only one at a time so you can't walk to see if they are comfortable as you have to have a pop sock on and only one per customer staff had no common sense and rude
July 2021 by Reece Williams
Great friendly staff and brilliant range of shoes.
September 2019 by tukta1979 .
I went there today Jones Bootmaker in Ashley Center Epsom and I have to say the shop manager was very rude and unhelpful! I wanted to buy shoes but because of the manager rudeness was putting me off of buying.
September 2019 by WaraphonW
I went in in the shop today the shop manager is very rude and unhelpful! I wonâ??t be returning as service is very bad, manager is very rude and unhelpful in any way. I suggest The manager needed customer service lessons!
August 2019 by Luis Santos
Good value for the price
July 2019 by Jennifer Stocker
Good quality shoes and boots
March 2019 by COLlN EALES
Wife got a bargain. Over the moon
December 2018 by Cafe 90s
Helpful staff.
November 2018 by Matthew Patrick
Well worth the cost. Itâ??s a bit more expensive than other shops, but the quality speaks for itself. I bought a pair of shoes for work, and wore them most days FOR 10 YEARS!!! They are sadly worn out now, but Iâ??m going back for another pair.
November 2018 by Denise Emery
I bought shoes here and after 10 weeks they fell apart the shop manager Emma very rude and unhelpful! Shoes are expensive and you expect them to last! I wonâ??t be returning as service is awful
