September 2025 by Peter Mcintyre
1.Told can bye a dash cam but they can not fit told to travel a other store that may be able to but they can't be sure
2 purchased a bike part asked if they can fit it told not taking repairs
3. Just visited the shop to look at dash cams that I may be able to fit myself display was next to useless a total blanked by staff
So 3 visit 3 times I have been disappointed
August 2025 by Graeme Bruce
Great service. Battery ordered at 6pm ready at 7:00pm picked up before store closed.
August 2025 by Robert Geleit
If you can't find it in store, they will have it online. The staff were polite and very helpful. I'll be going again!
August 2025 by Brian
Placed an order for dash and rear cam inc. fitting. website is ridiculously poor! After the order was placed including selecting the fitting centre I then got a call saying Epsom Halfords do not do fitting so they cancelled it, but not the order for the goods which were no good to me without the install. I then had to go through the very long process of contacting Halfords to cancel the whole order. It is extremely poor service to string a customer along like this, why allow a booking for a site that does not have installers!!
August 2025 by Tel and Oriel
Great service!!
August 2025 by Bob Nuttall
Excellent service, very professional and superb customer service, well done ?
August 2025 by Clare Cruise
Left waiting for half an hour for a prebooked appointment with no apology or explanation. Staff seemed disorganised and overworked.
July 2025 by Vamsi Guduguntla
I came all the way from Stratford to Epsom to get the bike I wanted. The team member helped me a lot with all my questions, and I can't remember his name. But thanks to everyone, especially him.
July 2025 by Danielle Bonner
Halfords team were great. They spent time to advise us of the correct product so us. Looking at options and listening to our needs.
Our fitter Dave was patient and kind. He explained the workings of the roof box. How to manoeuvre the bars and where the load bearing ridges are. He could not have been more helpful or efficient.
July 2025 by Nuwan Nandana
I recently purchased screen washer, and the individual at the reception desk was incredibly helpful. Both he and Cameron assisted me in refilling the screen washer, and I found them to be both professional and very helpful.
July 2025 by Suschiel Gandhi
Friendly staff and good product range and prices
July 2025 by Film Library
Great Service from the team at Epsom - friendly helpful advice
July 2025 by Joan Gabbett
Most reassuring to know I can have the car checked twice a year at my local store, plus a free MOT. Will see how I get on driving to my nearest Autocentre.
June 2025 by Ruby Sandhu
Thank you Shauna - always professional and super service!
June 2025 by Nils Jorgensen
I bought a boardman bike 1 year ago. I needed a new chain set but the exact replacement has been discontinued. It took me three visits on three days to try get a part. Each time they asked me to come back the next day to speak to the technician. Each time I turned up he was not there despite me being asked to return. On the third visit they order a part. 10 days later having heard nothing I called the main line to be told it was in store. I got to store to find no part and they said it was out of stock with no guess of when it would be available. Told my best option would be eBay or Amazon. There was nothing they could or would do to help. Without a chainset the bike is pretty useless after only 1 year.
