January 2024 by Elena Velikova
EE Epsom ruined our children's Christmas. Got two new contracts with newest phones that should have been under the Christmas tree. We spent there hours trying to get them the answer was DPD wouldn't let us have them... really?!! Now contracts have been cancelled and we'll look for better service elsewhere.
December 2023 by Bradley Hayward-Bray
Guy had a rubbish attitude and wasn't helpful at all, can't even call ee from their shop. One person working, took forever as well. Gone to Vodafone
November 2023 by Aaron Thornton
I had the pleasure of dealing with Ashleigh who was enthusiastic, extremely helpful and really provided a 10/10 service. I would highly recommend everyone to go and experience the same! Thank you Ashleigh!
October 2023 by Nicholas Graham Zuest Blake
The EE store is good if you have the right person serving you. In my experience, the women who work there have far better knowledge than their male colleagues.
September 2023 by Kathy Mingo
First class service from entire crew today. Went beyond to help me find a good deal and spent time and effort. Hugely impressed with them. Puts vodaphone service to SHAME.Even had a conversation about Quantum Mechanics with Lee....EE should use them as example of 1000% customer service . Enjoyed my time there. Well done team Epsom..should ask for a raise from EE
September 2023 by Bill
Absolutely useless clueless staff who don't know what products they are selling. Just a load of drug addled dumb youths who front this scum bag company.
September 2023 by Saqib Bhatti
Matthew was very quick addressing the sim issue I had.
September 2023 by suthil krishna
Customer executives at Ashley centre?,literally ignore me while I ask about I phone 15 pro plans,I feel guilty that I disturb their time
August 2023 by Raj Prajapati
Very bad staff name Theo speaks bad words to customer and tells to leave the store even manager is not good bad attitude and behavior towards customerSuggestion not to visit this store.
August 2023 by Toni Petkov
After long conversations with EE employees, I did not get a solution to my problem. As a last resort I went to the EE store in Ashley Center Epsom. I was greeted and listened to by a store employee and her name is Irina !!!I give all possible stars and I am grateful from the bottom of my heart for professional attitude, patience, competence, friendly approach !!!I think that if there are more employees like Irina EE will be truly number 1 mobile operator.
February 2023 by Elisabete Lima
Before being pulled into a 24 months contract, I wish the gentleman who saw me, had explained my other options and also had told me that I did NOT have a "cooling period " should I wanted to change my mind. I feel cheated!Another gentleman in this shop has tried v hard to help me but I am still waiting for a positive outcome from EE...
February 2023 by Samuel Trevett
Came in today to look at the Iphone 14 pro max. Incredible service from the sales assistant called matthew if anybody visits EE in epsom go and see him. Super helpful and very knowledgeable. Five stars and ended up buying a new phone from him instead of Vodafone.
February 2023 by Keith Pain
Very friendly staff took some time to talk over the options I needed to know about. I then got the phone I needed
December 2022 by Mary Sullivan
Great staff can't do enough for you unlike O2 who are rude and unfriendly
December 2022 by kim scotton
Excellent serviceStaff very patient and friendly
