September 2023 by Ayaan Shaikh
Lots of assistance with trading in and a variety of options to choose from. Exchange prices aren't great however, but trading in and exchange services are easy and quick. A variety of products are available such as simulation gear, games for all sorts of consoles (including retro ones) and computer parts, plus more! The team is friendly and I highly recommend CeX.
July 2023 by Nikkii Harris
DO NOT BUY - OVERPRICED
popped into cex to buy some games, as I wanted them cheaper and didn?t want to pay full price. I compared them to online and some games you even save 1p BUYING THEM BRAND NEW!!! sometimes you pay an extra £2 for getting them BRAND NEW so what?s the actual point? May as we go to game, or Argos.
It?s the same with the technology if you actually search around online (eBay etc, it?s not what you know it?s who you know) you can get items for £100-150 CHEAPER.
It?s crazy how much they rip you off. Even when trading things in to sell. They can buy them off you for £15 and sell them for £40. Yes it?s quick money if you need it but if you have patience you?ll get your moneys worth!
I actually confronted cex about this and they turned round and said well that?s the demand at the moment, I was like ok I?ll go buy them
Brand new for obvious reasons?.
June 2023 by Michael Ritchie
A great place to trade in your old or unwanted tech stuff and video games and either get cash or a voucher.A great place to pick up some tech bargains and video games too.
June 2023 by Alison Pryor
Staff always helpful and knowledgeable.
April 2023 by Steve Burt
A great place when you want to sell some videogames and are happy to sacrifice a bit of money in exchange for getting it immediately rather than waiting a week for eBay. Staff in the Epsom branch are friendly and professional.You will be required to have a CeX account if you want to sell them something, but it takes about 5 minutes to sign up in store. Once you've done that, next time you go in you just need to let them scan a barcode from the CeX app or a physical keyring they give you.When you're buying video games, prices aren't the cheapest, but they're not insultingly high either. One nice thing is that you do have the chance to check discs for scratches first, whereas it's more of a gamble when buying second hand games online.I can't speak for buying or selling electronics like phones, laptops, etc. as I have no experience with that.
April 2023 by John Tindall
Got the phone I wanted at a fair price. The staff, as always, we're professional and helpful.
February 2023 by Paul Money
The staff were very helpful and friendly, lots of knowledge and gave me good advice on the tablet I was going to purchase, the prices are also very reasonable, would highly recommend going there
January 2023 by Terena Tennent
What lovely people the staff are, they were so helpful and give great advice and support, I have hidden disabilities and the support was also my wellbeing.I'm very impressed with them. I took my son's old XBox 360 in, it was extremely noisy and they said that it needed cleaning with compressed air, I could do it but wanted them to have a look at it anyway, so glad I did, they found a part had melted so it wasn't going to work anymore. Under no pressure at all, I bought a replacement machine for an excellent price. Son has yet to try his new machine but so far, a very happy experience.
December 2022 by Nick Procter-Leggett
Very helpful staff well stocked easy and fast transactions
December 2022 by Diamond 77
Medium sized CEX shop. Staff were polite and seemed knowledgeable. Good range of second hand tech, phones and DVDs.
August 2022 by Tony B
The staff know very little about PC's but do try hard. One of your staff l want to marry so watch this space. Many thanks to all. Be Lucky. TonyB.
June 2022 by Simon Osborne
Obliging and helpful staff providing a good service selling secondhand, refurbished and as new electrical technology at competitive prices.
May 2022 by Cieran Philbrooks
I always go here to buy my games and the prices I find are amazing. You may get a scratched game from these guys atleast once (what happened to me, didn't get full refund) but all the time you get real, working games.Great service, great prices, would recommend!
May 2022 by Andy Cook
Although it wasn't perfect that I bought an Xbox Series X that kept on shutting itself down. What was perfect was they way in which they dealt with it. I contacted head office at the start of the week to state I was having issues, they gave me the option of shipping the unit back to them or dropping it back to Epsom. I chose the drop it back at Epsom and it had already been tagged on their system that I had contacted them about it. They gave me the option of a replacement or refund, I opted for a refund which should be in my account shortly. They were really friendly instore and apologised. I understand that they can't bench test every device they sell for days on end waiting for it to crash. I think it helped that I did click and collect. I would go back to them again, purely based on the way they handled the situation :-)
April 2022 by Lukas Navickas
These guys are awesome, I came in got a game from online reviews it sucked. Spoke to the guys, literally 20 min convo on what game I should go for and honestly picked the right ones coz of these guys! Amazing customer service!!!! First review on anything but just had to express my gratitude one way or the other, you guys rock!
