I’ve honestly never experienced customer service this bad. I queued up, only to be abruptly told that without a table number I couldn’t be served and she literally walked away mid-interaction. I wasn’t aware of this rule, so I went and got my table number, came back, and tried to order again.
I assume the rude arrogant woman who eventually served me will be sacked soon. All I wanted was a couple of drinks, but because I didn’t realise I needed a table number ( there are no signs) I was just ignored and she began to serve the next person. I had already been waiting a few minutes so I had to rejoin the queue.... read full comment
July 2025
I visited Moka with my friends yesterday for brunch. The food was delicious and fulfilling, even the service was good and staff was friendly. It was a very nice experience.
