April 2023 by Kim Richards
Barclays has become the worse Bank I have to deal with. Their staff are demoralised, partially non existent. They stand around with their tablets looking bored whilst customers struggle with machines that have taken the place of human interaction. The counter is hugely busy as the time limits it is open is so short and inconvenient to customers. I work at a school that collects cash from the pupils for charity, all run by the pupils themselves. Barclays makes it practically impossible to make these payments to these charities. The banks are getting further and further away to travel towhere the counter is open. I definitely do not recommend anyone opening an account with Barclays.
April 2023 by M T
Walking around like headless chickens giving the wrong information and serving customers in a random order...
November 2022 by Shahid Khan
The service at Barclays has really nose dived. No one at counter and restricted hours means access is limited. It just feels like a glorified ATM service and hardly any staff to help you.
October 2022 by Daniele Graebin
I?m very disappointed with Barclays, I?ve tried to deposit my coins 2 times already, 1st they have the bank open but not the cash desk, so I have to leave without having my coins deposited, 2nd time it?s a week day but of course after 2pm cash desk is also closed!If the bank is open, I think it?s perfectly reasonable for a customer to expect the cash desk to be open at the same time. If the bank doesn't offer an automated banking facility, then even more so the cash desk should be open.How are people that work supposed to go to the bank to do their banking when the desk is so limited like that?
July 2021 by emma williams
Terrible bank pouring money into fossil fuels, exacerbating the climate and ecological crisis leading to mass extinction.An NGO report said Barclays is currently the bank providing the largest sums of money to finance fossil fuels in Europe and has increased its investment in fossil fuel expansion, fracking, coal, arctic and offshore oil and gas, and tar sands since 2015.
July 2021 by Morley Lackey
Very helpful and friendly staff who patiently sorted me out.
July 2021 by Simon Burbridge
Long queues and very short opening hours
July 2021 by Harry Dodkin
Why is this place now closed 4 days a week???...
July 2021 by Annette Pritchard
Friendly environment staff.
August 2019 by Paul Del Rio
Tried to open an account. Had to return three times! Customer service is poor. Their telephone banking get directed to India where they are totally useless!!!
August 2019 by Lord J C Trafford
I arrive this morning to bank cash for a business, I have coins that need banking too, their automation service has been blocked from taking coins, and unknown to me the cash desk is not open until 10am. I arrive at 9.45am. So I am informed that I have to wait 15 minutes! I left with the coins - as I don't have time to wait that long - yet the coins still have to be banked
July 2019 by Rozalia Wojcik
Such a long wait for a quick thing... Only 1 person serving who takes her time literally whilst 3 people in the queue are waiting to be served. Not everything can be sorted in self-service area
April 2019 by Naseem Akhtar
The back office staff should be replaced by automated apps as they can't think outside the box anyway also their customer service manner is very poor. The bank will save money by not having them and made me rethink if I should bank with them. At least with services on on their app feature I can appreciate the limitations in service offerings. The "Financial Adviser" Robert Blair who had an attitude problem for whatever reason needs to be taught manners and customer service etiquette, this alone was so poor never mind the lack of financial knowledge. Overall bad experience.
January 2019 by Crøøk [Prød]
Great staff always helpful - also have machines in store to speed up simple processes like paying in cash and cheques.
July 2018 by liudmila c
Very lovely staff,help me and sorted out all my probs.thanks
