December 2024 by souta
absolutely shambolic.
December 2024 by Michael Keene
Came here with some friends as I am a local student who strives for academic excellence and success. After a long study break, I was freezing outside. I decided a lovely neros beverage would warm me up as it?s my favourite place to go. As I approached, i saw that there was a huge queue inside. I decided to wait outside due to how busy it was. I started eating a few crackers and the area manager abandoned his job role to come outside and kick me off the premises for consuming a couple of crackers. Despicable behaviour, disappointed. Unbelievable attitude.
December 2024 by Ignatius King
Rude manager, absolutely unacceptable
September 2024 by Virender Tiwari
Totally rubbish staff there.
No politeness and rude.
Really disappointed with service.
September 2024 by Hicran Kurt
Nice , cosy place , we go there a lot but a bit uncomfortable when the air conditioning is not working. Much better pastry then other coffee shops.
September 2024 by Abdul Kalam
The store has upgraded and expanded their ovens and grills ! The whole store is an oven now. You can get any item baked with zero oil that too free of charge. Took my steak to have it grilled. Unfortunately the cafe was too hot that my steak got burnt.
September 2024 by Oana Gabriela
Useless people. I've ordered coffees and croissants in the morning and they only delivered the Caffe. When I called them they said there is nothing they can do and just ask for a refund. They're useless. Why couldn't they just say on the app that the items are not available instead of wasting people's time. Zero zero zero professionalism.
Plus I called them and they hung up the phone while I was talking with them.
I love Nero Caffe but people from that place are useless.
May 2024 by Sharon
Nice cafe but unfortunately served by a trainee and both coffees were bitter. Air conditioning does not seem to be working as very hot.
May 2024 by yigit polat
The air con is broken and it?s too hot
February 2024 by Anna h
Food was ok but toilet was an absolute health hazard. I really don't understand how it can operate with a flooded toilet encrusted with excrament. Absolutely vile.
February 2024 by Maia Smith
lovely atmosphere and very friendly staff, nice place to get your coffee or study/work. Better coffee than other chain
February 2024 by Vanessa Binnie-Ritchie
Relaxed atmosphere welcoming and
January 2024 by Maia Smith (maiathemagical)
lovely atmosphere and very friendly staff, nice place to get your coffee or study/work. Better coffee than other chain options
December 2023 by Susan Haley
Last 3 times I wanted to buy a coffee and sit outside for a cigarette....I usually buy 4 coffee a week and a panini but last 3 times outside tables full with students eating sandwiches and wraps from tesco.
October 2023 by Kais Osman
Friendly staff, comfortable cafe and best coffee in Egham and local area.