June 2025 by Yanush Webb
Extremely dissapointing, probably the worst M&S I have ever been to, often closed at night with just tobacco and fuel available, their caffe equipment frequently not working, shame
April 2025 by Quality News
Useless employees charged me wrong now I have to pay what I supposedly owe them with an £18 fee
March 2025 by Joe Gremo
Cafe that apparently has ?no coffee?.
January 2025 by David Symons
Always very good service, well stocked and clean.
September 2024 by Christopher Fuidge
Very poor service at wild bean cafe...07:10am and not one thing in the hot counter and when asked was told soon...if you don't need fuel better drive down to co-op and you get a better deal with your store card rather than a few pence you get at BP.
September 2024 by Kiesha M
?I recently stopped at the BP petrol station and had a great experience. The staff were incredibly lovely and friendly, making my visit pleasant from the moment I arrived. A special shoutout to Ronaldo, who was fantastic. After I notified him about a very blocked bathroom, he immediately took care of it, ensuring it was spotless in no time. His promptness and dedication were much appreciated. Thank you, Ronaldo, for your excellent service!?
June 2024 by Mircea Ionascu
Every petrol station should have a toilet, if you are selling coffee you should have an open toilet.
May 2024 by ????? ???????
The toilet never works
July 2023 by Jurgita Jonusauskaite
one of the worst from bp
April 2023 by Hellena Demetriou
Great little M&S petrol station and very convenient for quick food supplies and wild bean coffee/snack station and toilet facilities . Called manager earlier to commend a member of staff, whom I have always found to be particularly courteous , engaging and helpful . Young lad called Tyler . He will go far in his career with such a positive attitude . Always a pleasure to be served by him. Thanks Tyler !
November 2022 by elizabeth munting
Have been over charged 3 times here at this service station .Once just recently, when I was charged twice for same item .I keep all my receipts usually, but mislaid last one. Went in today ( I had rung about it)! Manager Mo appeared to refund using a pack of bread rolls/baps from shelf that were equivalent, but he merely charged them to my card ,,then cancelled it again! No extra refund given .I?ve lost trust frankly !
July 2022 by Samantha Braddock
No toilets
July 2022 by Demelza Kelly
The manager of this establishment tries to tell me it was illegal to fill aplastic diesel jerry can with 10 litres of diesel i would not recommend this petrol staion to any one when the management clearly doesn't know his legislation from his elbow
May 2022 by Lucy Smith
This evening we stopped at the BP garage at Hampton Court having driven for some time visiting family. We stopped so my partner could make use of the disabled toilets whilst I purchased some dinner for us as it was quite late.My partner was waiting to use the toilet and after a couple of minutes of waiting was informed by a member of staff whom we believe is called 'Anthony' that the toilet was out of use. My partner is on medication which acts as a diuretic due to his ADHD and tried to discretely urinate around the side of the buying, however the member of staff we believe to be called Anthony followed him shouting that he would report him to the police.My partner then attempted to come back in the store to help me pick a ready meal, but 'Anthony' would not allow this and explained that as my partner was physically unable to hold his urine due to his disability he was not allowed back into the shop. He loudly announced my partners license plate and the exact time of the 'incident' to the lady on the till, who frankly looked embarrassed.I quickly paid for the ready meals and left and have since reported to 101 for discrimination due to how upset and humiliated my partner feels. He does not always have full control over his bladder and we do consider planned rest stops en route, and as the Hampton Court BP station is listed as having a disabled toilet this was was a Pitstop on our way home. It was not listed as out of order, nor was there any apparent signage as we drove nor walked in. I am upset on behalf of my partner and cannot imagine how embarrassed he feels.Absolutely appalled on his behalf and hope 'Anthony' and any other member of staff on duty involved is disciplined as per the discrimination guidelines for BP staff.
March 2022 by Aj Aj
Indian man there where's his face mask half way down his face pulled his manager on it said he had heart problem last year well then he should not be working there my wife is diabetic I don't want to catch COVID thank you and manger will not do anything he should not be serving if he can't wear safety gear your reply like a coward is to put me to some NHS site but the Indian man wears face mask but not over his face either he wears it how it's mean to be wear or don't wear one at all very simple and get some English staff very bad only having none white English people working there at night
