March 2024 by Sam Killner
My husband booked an appointment as things were not as they should be, he was really struggling, Sagal immediately noticed detached retina and within minutes we were off to hospital. Without the thorough consultation my husband may have lost the sight in one eye. We can't thank them enough. A superb team who will go that extra mile. Thank you.
January 2024 by Penny Cornelius
Good service, friendly staff. Glasses take about 2 weeks to come in. All good.
December 2023 by B M
We called up for an emergency apppintment, had our details taken and discussed pricing before being told we would be called back in five minutes with a same-day appointment time.We never received a call back and when we rang back up ourselves we were informed it was because they didn?t have any availability on the day after all. Rather than call us and let us know so we could find an alternative they left us waiting
December 2023 by Annette Paterson
Friendly greeting, and good service throughout. The optician was thorough, and explained her findings. Recommended Opticians.
December 2023 by Linda Arrowsmith
Really pleased with my glasses, they look great and feel really comfortable and they've improved my vision. Staff at Cranleigh were all really helpful and efficient.
October 2023 by David Setford
First class in every way, very customer friendy and attentive. Very reasonable prices, too, with lots of special price options (like 2 for price of 1) clearly explained. No hard sales pressure to up sell more expensive options...all very relaxing. Thanks Lexi and Hannah, and the superb optician that tested me (maybe a staff member can mention her name on a reply?) Most highly recommend!
October 2023 by darryl coombes
These guys are incredible. I popped in on the off chance they could help repair my surgical loopes. Just brilliant. Anjem was really helpful! Hannah repaired them in no time at all- great job! You?ve made a surgeon very happy. Thank you so much I?d highly recommend this place- they go the extra mile!
October 2023 by summer
very patient and kind staff, always quick and efficient service. came in with my boyfriend to collect his glasses today and Debbie noticed after us all talking for a bit that my glasses kept slipping down my face and corrected them for me!! thank you Debbie you?re a star!!
October 2023 by kevin Jones
Spent a lot of money on my new glasses. Only to find they don't do what they are meant to. I still can't see close up to work. I told them this to be told I need to buy reading glasses as well. Not happy
October 2023 by S J
Very efficient and knowledgable staff.
September 2023 by julesmlowe
Despite one of the opticians having called in sick that day, the team operated really well - jiggling appointments, making sure everyone knew what was going on - very impressed by their communication and organisational skills. Optician was excellent - I knew I was in safe hands. Thoroughly recommend.
August 2023 by Eve French
Such a friendly team, very knowledgeable and helpful.
July 2023 by rachael ingham
Excellent service and very friendly
July 2023 by Jonathan Francisco
I?ve been to quite a few specsavers, but I must say the Cranleigh branch is probably the best I?ve been to. Great customer service, specially Lexi and Hannah.
January 2023 by Sara
Love my new glasses! Very efficient ordering process. Nice to be able to give my eyes a rest from contact lenses. Thank you.