April 2023 by Sally-Ann Gomes
I cannot recommend this jewellers highly enough. The whole experience of the commission has been a pleasure and Jon, Chris and Hannah are so talented, kind and welcoming. Every visit was great fun too. Thank you so much we are thrilled.
March 2023 by AEF
An amazing experience from Hannah & Chris in remodelling my late mother?s precious rings into a pendant. They listened to my ideas for a ? heart and hug? design. The rendered image helped a lot and being able to witness the transformation was special. The pendant was all I could have hoped for & more. Such brilliant service, thank you.
February 2023 by Marisa Charosky
Absolutely stunning designs and exceptional customer service! I have a gorgeous sapphire meadow engagement ring, plus wedding and eternity rings after 10 years of marriage from Jon Dibben. Nothing is too much trouble for Jon and his team - even resizing from as far away as Edinburgh! Highly recommend :)
February 2023 by Mike Bennett
I recently commissioned a pendant from Jon Dibben. My wife wanted to include her late mothers wedding ring, to create a piece with lasting memories. Hannah was a delight to work with and supplied photos of the whole process. I would recommend this company for anyone looking for something special.
February 2023 by Sally Johnson
My husband and I have had the pleasure of buying jewellery from Jon over a 28 year period. He designed and made our engagement ring, wedding rings, a bespoke diamond ring and recently a stunning yellow platinum and diamond ring. The design work, level of service and creativity are 2 nd to none. Jon and his team are highly skilled, professional and a pleasure to shop with.
December 2022 by B G
Jon has been designing and creating absolute masterpieces for us for over 20 years. His attention to detail and quality are second to none. Highly recommended.
September 2022 by John Parfitt
My wife cherishes the jewellery we have acquired from Jon Dibben - obviously- it is beautiful. I have to extend our thanks to Hannah for looking after us on our recent visit, and adding so much value in giving us a steer to the find the right piece. This was a high-end bespoke experience. Hannah was almost as excited as we were when we went to collect the ring after they had re-sized it. And more, she very kindly offered to clean a necklace for us - and gave us a lot of sensible advice on caring for our treasures.It is reassuring that the shop is also the workshop where the pieces are designed and crafted, and that the materials are fair trade and responsibly sourced. Please do not hesitate to go and visit them.
August 2022 by Ivor Morgan
When my son was born, I commissioned a birth ring from Jon Dibben for his mother to say thank you. It is a beautiful flower design with two Burmese rubies and a diamond, set in gold.Thirty years later we wanted to buy our son a signet ring to celebrate his birthday, and his mother and I decided to have a signet ring made at Jon Dibben incorporating a Burmese ruby to connect the two rings.It has been an experience that we will always remember. Hannah was wonderful to work with: professional, creative, patient and great fun to be around. She made every single stage an enjoyable experience and guided us through the process perfectly.At our first meeting with Hannah, we talked about our ideas and the choice of materials and our budget. Over subsequent meetings along with our son we discussed the design (and Hannah interpreted our ideas perfectly), examined the rendering that Hannah produced, selected the ruby with Hannah?s guidance and saw the unfinished ring in the workshop. Then the last visit, to collect the polished, hallmarked piece with the ruby inset. It was everything I had originally pictured, only much better.We could have bought a ring off a tray from any high street jeweller, and no doubt we would have been pleased with it. But what we bought from Jon Dibben was something special and truly unique. There will never be another ring like this, with this story. It is an heirloom that is part of our family history, just as the birth ring is.Thank you, Hannah.
August 2022 by Julia Dodd
Jon first made beautiful rings for my wedding over 20 years ago. I still wear mine on the other hand, and my daughter wears her Dads on a chain around her neck. Getting married for a second time I wanted to go back to Jon, to have the personal touch and beautiful hand crafted design for such an important and meaningful event. The whole experience was so brilliant. My partner understood immediately why I wanted to have the rings made by Jon. The whole process of choosing rings with Hannah was really fun. No pressure at all. So different from an impersonal jewellers where one ring at a time is bought out and hurriedly taken away. There was no sales pitch, just lots of fun and trying on lots and lots of lovely rings. The diamond engagement ring I have chosen is so beautiful, as is the matching wedding ring. I feel so happy when I look at them. If you want an uplifting experience with beautifully made jewellery all around you that means something, then it's the place for you.
July 2022 by dave cartwright
I contacted Jon regarding an engagement ring after stalking my then girlfriends Instagram account! Jon was brilliant, amazing customer service and only to happy to help. Although her ?favourite? ring was out of budget he suggested some alternate options that may suit, all this without her actually knowing anything about it. We finally settled on a beautiful ring, which I?m pleased to say she adores and yes, she said yes! 12 months on we got married this June and Jon also provided a beautiful wedding ring to compliment the engagement ring. I would not hesitate to recommend Jon Dibben jewellery, great products, customer service and a thoroughly nice chap! ? 5 stars, WOULD recommend.
July 2022 by Melissa Norton
Thank you Jon & Hannah for designing such a fabulous ring! I absolutely LOVE it and have had oodles of compliments! You were both so thorough & considerate taking me through options, the design process and details. I cannot recommend you highly enough!
March 2022 by Clare Casalis
I initially wanted to have a bespoke pair of diamonds stud earrings made but I found a gorgeous pair that John had already designed and bought them on the spot! I then decided to go back to design my own necklace. Hannah and John were so helpful and patient with me designing my own pendant. John was so kind entertaining my inquisitive 6 year old son when he came to tune shop with me - John showed him all the equipment and Hannah even gave him a tiny cubic zirconia, which he thought was amazing! And the team went out of their way to get my pendant finished in time for my birthday as a surprise! Incredible customer service, beautifully designed and well-made jewellery. I?ll definitely return at some point in the future.
March 2022 by Darren Cooper
Jon and Hannah are great. Really good listeners which results in the most amazing finished pieces! Beautiful service, premises and products!
March 2022 by Katy Hart
A huge thank you to Jon and Hannah for kindly sending me a replacement butterfly for one of my very precious diamond earrings after I lost one. It was sent with their compliments and very quickly. You only receive this level of customer service from an independent business who value their clients. Thank you again.
March 2022 by Ray Stanyon
Jon was amazingly helpful in discussing our design ideas and making the wonderful engagement ring. We are all on budgets and so Jon was also very helpful in discussing our differing needs for our wedding bands and for making/arranging our rings for us. A lovely setting for the shop and it was really good to have Jon involved at every stage. THANK YOU - I would 100% recommend you!
